So this is where all the bad reviews are
Price paid was over-the-phone quote only as owner failed to show up as promised. I chose the firm based on a second entry for Durham's Finest that had a single 10/10.
I contacted half a dozen firms on a Tuesday to install a microwave on a Friday. Because the microwave was an online order, Home Depot only offers refunds on defective units for 48 hours, so I made it clear that it needed to be Friday.
When I reconfirmed with Chris on Thursday that the microwave was delivered and ready for his 9:30am confirmed time he said he'd be "a little later". By mid-morning this become "this afternoon" which then devolved into a series of "sorry, stuck on this other job" until 9:30pm on a Friday night.
Absolute garbage service.
I think the people of Durham County might have something to say about Chris and his Durham's Finest.
To make matters worse, there appears to be two entries for Durham's Finest (one, not surprisingly, had only one 10/10 review). I think this tricked worked on me and made me realize I need to be a lot more cautious using HomeStars.
- Approximate cost of services:
- $140.00
- Company Response
First off lets get one thing straight. There was no funds exchanged. I was in constant contact with you via text. You cancelled the visit as i was running behind on a fridge. If this is the kind of review you give to people who dont do the work i would hate to see the review of doing the work.