Best Price Carpet & Upholstery Cleaning

Carpet & Rug Cleaning & Repairing
Ottawa ON K1K 3Y5
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Carpet & Rug Cleaning & Repairing
Best Price Carpet & Upholstery Cleaning
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Reviews for Best Price Carpet & Upholstery Cleaning

Average customer rating:
10 10 (6 reviews)

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Sajeela Malik from Brampton
Sajeela Malik from Brampton
1 review Ottawa, ON
10/10

Carpet Cleaning

We had an amazing professional and efficient experience with Best Price Carpet & Upholstery Cleaning Service. From our initial phone consolation Stephen truthfully explained to me how best he and his colleagues can clean the carpets. I explained to him that we had inherited a home with white carpeting that had seen better days due to small children. In order to be precise and realistic with expectations Stephen asked me to describe the kind of stains we had. He then took his time and explained to me that he will thoroughly go through the house and do his very best to remove all stains. I additionally, informed Stephen that we had called another company previously but with no success they were unable to clean our carpets. Luckily, Stephen and his colleague fulfilled their commitment and thoroughly took their time. We had a rather large area to clean (stairs, and entire upstairs portion of our home). He was scheduled for 2 hours however, as a true professional he stayed for an additional 2 and half hours to ensure proper completion of the job. Our white carpets are now gleaming, if it were not for Best Price Carpet & Upholstery Cleaning we would have had to re-carpet our home. He has saved us money and restored pride in our home. I highly recommend this service for anyone who is looking for a thorough carpet cleaning.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Heather Heatley from Nepean
Heather Heatley from Nepean
1 review Nepean, ON
10/10

carpet cleaning

These guys are the best! Don't look anywhere else for carpet cleaning. They arrived on time and stayed for three hours making sure the job was done right. My carpets are 18 years old, but look brand new thanks to Stephen and Greg. I will definitely hire them again. Thanks guys.

Approximate cost of services:
$300.00
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Company Response

Heather, customer feed back is very important to us, and we are glad to hear that you are happy with the carpet cleaning and that they look almost new again, as I said on site, age of carpets is not as relevant as the care given to them and carpets can last 40 plus years and look near new with annual cleanings, so now it is only the 3 bedrooms for restoration cleaning and the 2 stair cases for the nosing to be cleaned and then annual cleaning with our less expensive process and you will be in good shape and not need to replace those carpets for a very long time. It was a pleasure giving you the best quality we could offer and also appreciated your patience in us being in your home for 3 hours on site to get the job done right. If you need anything else please do not hesitate to contact us, and thanks for your business.

Stephen

Carolyn from Ottawa
Carolyn from Ottawa
1 review Ottawa, ON
10/10

Upholstery, rug and carpet cleaning

Recently, Clean Freaks deep cleaned our sofa and area rugs and basement carpets. When we moved into our ottawa home 4 years ago, we had our carpets and area rugs and sofas cleaned by Sears and have had Sears in each year to clean since then. We sought out a new company to do the cleaning as we wanted greener products used and better results. We are very pleased with the results! The cleaned areas are many shades lighter! After seeing the dirt removed, I don't think the previous cleaners spent nearly the time required to properly clean. Clean Freaks will now be doing our carpets, rugs and sofas yearly and we will recommend them to our friends!

Approximate cost of services:
$400.00
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Company Response

It was my pleasure to ensure you received top quality as we offer nothing less, it was also our pleasure to take the time to do it right and thank you for your patience in having us in your home for 2 hours and a half to clean your heavily soiled sofa that was not cleaned right in the past as this was clear to me, and then again being patient with us while we were in your home a few days later while we were in your home almost 5 hours to clean your 2 stair cases, 2 area rugs and basement carpet. thanks for taking time out of your busy day with work, kids, and life to write down your experience with us, we were glad to help, and also glad that you recognized the hard work and quality results we performed and will be glad to return to clean your quality sofa in 6 months for $70.80 + hst.

Thanks again for your business

Stephen

Holly from Stittsville
Holly from Stittsville
4 reviews Ottawa, ON
10/10

Whole house carpet cleaning

Our carpets had not been cleaned since we bought the house and probably never before then so it had 5-6 years of dirt in it. The team spent 3hrs cleaning everything with great attention to detail. They got 99% of the spots out and the carpet is a few shades lighter now :) Stephen even explained what he was doing and how the technology worked while he was cleaning. Excellent quality and customer service.

Approximate cost of services:
$370.00
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Company Response

Holly

Thanks for taking time out of your day to put in your own words your experience with us, it is very much appreciated. I was our pleasure to give your carpets the time they required to be cleaned right. I am glad that you were able to recognize the difference in the carpets and recognize the quality because most people do not have that ability. It was our pleasure to take care of these carpets for you and your husband, and we will be glad to return to clean anything else, like that sectional sofa for example, and will do it for you for $100 tax incl for taking the time to write such a nice review.

thanks again

Stephen

Jon from Ottawa
Jon from Ottawa
1 review Ottawa, ON
10/10

Carpet and couch cleaning

I have not had my carpet or couch cleaned in quite some time, and with a dog running around, both carpet and couch were very, very dirty. Guys came in and took care of business, and I could not be happier!

Approximate cost of services:
$220.00
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Company Response

Thanks a lot Jon for giving us your feed back on restoring your carpets and bringing a little life back into your microfiber sofa. Glad to be of service and also appreciate your patience with us being in your home for over 5 working hours to restore your living room carpet and sofa. Thanks for your business and kind words. With quality it cannot be achieved with speed, it needs to be giving more time and care.

Stephen

Chris from Ottawa
Chris from Ottawa
1 review Ottawa, ON

First Review

10/10

Carpet Cleaning

Getting my home ready for sale and had the carpets cleaned. Service was punctual and arranged on short notice. Stephen was open and honest and took the time to explain the process to me. He also accommodated some last minute changes I requested. I'd never had my carpets cleaned before. It made a huge difference.

Approximate cost of services:
$340.00
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Company Response

Thanks a lot Chris for taking the time to discuss your experience with us. We are glad that you are happy with the work and results we were able to achieve for you yesterday. We wish you luck in the sale of your home with the freshly cleaned carpets, and would be happy to take care of your fiance's carpets and the carpets in your new home as well. We also appreciate your patience during the cleaning of your carpets as we make sure to take our time to ensure you get the best cleaning we can offer. All the best. Best Price carpet & upholstery cleaning owner (Stephen Proulx).

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Best Price Carpet & Upholstery Cleaning

Ottawa's carpet cleaning solution and home of new technology steam cleaning. We can steam clean your carpets and strive to give them the deepest cleaning they ever had with the Rotovac 360i, new technology steam cleaning. We also offer low moisture upholstery steam cleaning. Call today for quality cleaning with ...
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