Outstanding service - fridge repair
Our fridge and freezer suddenly stopped working for a few days, then started working again, then stopped working again. I found Mors through HomeStars and explained what was happening as best as I could. He arrived within a couple of hours and conducted tests for about an hour, determining that a relay was to blame and that he would have to order the part, which would take a couple of days. After the part arrived, he returned to install it - only to find that the control board was also not working. He followed up later to tell me the part would be $400 plus installation cost. Given the age of our fridge, we felt it best to purchase a new one, and Mors completely understood. He was kind enough not to charge us for the relay part, just for the labour for the 2 visits. Mors is highly professional, arrives when he says he will, and very reasonable. I would highly recommend him for any appliance servicing issue.
- Approximate cost of services:
- $150.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much Edward for your great review. We appreciate your sincere comments. Customers like yourself are a pleasure to do business with. I truly appreciate your support. We always care about our clients satisfaction.Thanks again for your busy time to write this review. Looking forward to hear from you in the future.