- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hope you have been enjoying the deck. Nice to work with you, sandra!
Hope you have been enjoying the deck. Nice to work with you, sandra!
Thank you very much for the review. Enjoy the deck!
We do respect your comments. However it is really unfair to us because the review is not honest.
There is absolutely no jeopardizing the structure of the deck. We changed it in your way as you would not let us do the next step if we don't do so.
During the work, you never follow the contract and keep changing the design . For example, add two more big steps, change size of the deck after we finished the framing, cancel the pergola after material delivered...
You require to supervise the work all the time, and we are only allowed to work on your days off. which means we need to stop if you are not at home, and this made us lost revenue.
We explained to you the reason why we could not continue the job, provided all the invoices of the material and breakdown of labour cost as you required. Also, we did get back to you by phone and email.
We always try our best to satisfy our customers because we believe that is the key of our success. Unfortunately, in this situation, we could not accommodate all your requirements.
Great contractor and excellent work
Thank you very much. It's our pleasure to work for you. Enjoy the deck!
Thank you very much! Hope you'll enjoy the summer on the deck!
Thanks for you valuable review, it is very important for our business. Have a great summer!
Thanks, Clair. It's been nice to work with you. Hope we'll have opportunities to work together in the future!
Thanks for your review, Rayna. It's our pleasure to build a deck for you! Hope you're have a great summer!
It is my pleasure to work with you. Such a nice customer like you deserve the best service and the best quality work. Let me know if you need me anytime in the future. All the best to you and your family.
Hi Jean, Thanks again to introduce your parents's job to us. It is been a true pleasure to work with you and your parents. Happy chinese new year!!
Welcome to Golden Valley Decks. We specialize in deck building with all kinds of materials such as Trex, Azek, IPE, cedar and pressure treated.
Our crews are highly skilled, and everyone needs to truely love their job. with confidence of each job we have done, we provide a 5 years workmanship warranty on every project.
We believe that satisfaction of customer is the key of our success. If you are looking for a reliable, professional contractor to build your dream deck, then Golden Valley Deck is the one you can trust.
***
Composite deck
PVC decks
Hard wood decks
Cedar decks
Pressure Treated decks
Deck Building
Deck Installation