I called dryer vent wizard due to concerns I had regarding the old accordion style vent I had, and knew this was not safe. I happened to see Tyler Johnson interviewed on T.V. regarding the importance of ensuring your dryer met the fire safety code. I had put this off for some time until I read of a fatal fire caused by a dryer. I read the reviews on Homestars, which were great, so I called them. The person arranging my appointment was very professional and also sent me an email confirming my appointment. Tyler called prior to my appointment to let me know what time he would be at my home. I must say, I was very impressed with his knowledge, thoroughness and neatness. He took pictures of before and after and I had no doubt that he performed the work he said he did. I had a new vent installed, cleaning, etc. Tyler even put booties over his shoes even though I told him he didn't have to. I am very pleased and impressed with this company and would not hesitate to recommend them to anyone. I will have Tyler back when I require another dryer cleaning. Tyler also was very good at explaining what needed to be done. I now have peace of mind that my dryer meets the fire code and is lint free. Thanks so very much, Tyler. It was a pleasure meeting you.
- Approximate cost of services:
- $345.00
- What could this company do to improve their services?
- Nothing. They where terrific
- Any advice to offer fellow homeowners facing a similar project?
- Call dryer vent wizard.....Mr. Tyler Johnson
- Company Response
Gayle, It was a pleasure meeting you as well. Thank you for taking the time to help spread the word about the importance of making your dryer fire safe. I couldn't ask for a better customer to provide my 50th review. Dryer fires are preventable. One tragic fire is one too many. I can't tell you how satisfying it is every time I remove plastic or metal foil vents. Thank you again and sleep well.