The Safety Cover Guys

Swimming Pools, Spas & Hot Tubs
Cambridge ON N1S 2C4
Write a Review
Write a Review

Recommended Professionals

95%(163 reviews)
91%(11 reviews)
98%(27 reviews)
95%(163 reviews)
91%(11 reviews)
98%(27 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

77%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for The Safety Cover Guys

Average customer rating:
10 10 (6 reviews)

Sort by

Toronto MusicMan
Toronto MusicMan
6 reviews Vaughan, ON
10/10

Reliable company with excellent customer service

When we decided to get a safety cover for our pool three years ago, I contacted Kirk because of the excellent testimonials on his website and on Home Stars.
Kirk answered my e-mail almost immediately. He was a pleasure to deal with. He gave me a very reasonable quote and then came to measure. He installed the cover at pool closing at the time we agreed on. The installation was great and mess free. They vacuumed all the debris from the drilling of the anchors.
It has been three summers since and we just closed the pool for the year. The cover still looks great. It looks so much better (and safer) than the old tarp cover and water bags. It also made opening the pool in the spring a breeze as there are no dead leaves, worms and other debris and stagnant water to deal with.
We have had a small issue with some of the anchors not opening or closing well. Kirk came back three times including this fall to fix them without charging us. Now that is a company that stands behind its product and has incredible after sales support.
I highly recommend the Safety Cover Guys if you are looking for a hard cover for your pool.

Approximate cost of services:
$3,300.00
Was this review helpful?
Jamie in Cambridge
Jamie in Cambridge
1 review Cambridge, ON
10/10

Pool Safety Cover

A Big Thank You to Mark at Safety Cover Guys. It was refreshing dealing with a pool company that actually wanted your business and replied to all e-mails in a timely manner. I would suggest anybody looking for a cover to contact these guys.

Approximate cost of services:
$4,000.00
Was this review helpful?
Graham in Whitby
Graham in Whitby
6 reviews Whitby, ON
10/10

Safety Cover Installation

A big thanks to Kirk and Mark for installing our safety cover - it looks great and is a significant improvement on the big black pit of previous years! Very much looking forward to opening in spring and having much less work to do compared to the old tarp.

Communication with Kirk was great throughout: from enquiry, to multiple questions from myself, to coming out to measure, to ordering and installation.

A pleasure to do business with two great guys and would be more than happy to recommend them to anyone.

Approximate cost of services:
$3,500.00
Was this review helpful?
Private User
Private User
Private User reviews Oakville, ON
10/10

Solid Safety cover installed, Job well done!

I have a Latham heavy duty solid safety cover installed by Mark and Kirk last week. I am very satisfied with the cover and the installation service received. The job was well done only 2 weeks after I placing the order. There's no mess after job done because they did immediate vacuuming while drilling. I would recommend 'safety cover guys' to you!

Approximate cost of services:
$3,500.00
Was this review helpful?
Ken in Oakville
Ken in Oakville
1 review Oakville, ON
10/10

Safety cover guys made sure we were satisfied

We decided to get a safety cover for our pool. After some searching we decided on the safety cover guys. Their product and priicing was better than the other options (better quality mesh for less than the major pool stores in the area). Their responses to our emails and calls were much better as well.

We ordered the cover, it came on time, and they installed it on time. However, they were not happy with the fit. It should have been tighter in places. They took photos, sent them to the manufacturer (Latham). A new cover was made up, and the safety cover guys came back and swapped the cover, making sure we were happy.

They would not accept full payment until we were happy.

They stood behind the product, were professional and just as demanding as their customer.

Highly recommended.

Approximate cost of services:
$3,400.00
Was this review helpful?
Bob Tomev in Thornhill
Bob Tomev in Thornhill
2 reviews THORNHILL, ON

First Review

10/10

Safety Pool Cover

If you are looking for a safety pool cover, no need to look any further.
The Safety Cover Guys (Kirk and Mark) offer the best quality, service and know-how at a reasonable price.
I checked several other places I found out mostly:
• slow or no response to requests for information
• offering a single lower quality brand (nothing with 20y warranty)
• uncertainty of how to deal with limited deck spaces
• lack of knowledge of alternative mounting hardware such as RDM's
• using subcontractors
• higher prices
No such problems with The Safety Cover Guys!
I also talked to the references they provided and all were very positive.
Kirk and Mark have the best tools for the job and know how to use them.
The 20 years warranty is also something I did not find anywhere else.

Approximate cost of services:
$2,200.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Cambridge?