Best Way Heating

Jafar and his team from Bestway are THE ABSOLUTE BEST! I waited 3 months to do this unsolicited review as I wanted to be sure that there were no issues.

I had a very complex install and got 6 different quotes. Some companies came and tried to quote but gave up without even providing one! Some had terrible ideas while others were waaay more expensive. It seemed hopeless but I'm glad I stumbled across the other excellent reviews for Bestway and decided to give them a shot.

So enter Jafar who setup a time and was easy to get a hold in addition to being courteous, knowledgeable and professional. After spending a great deal of time examining the situation, he proposed the best solution and I felt confident in his abilities. His quote was also the lowest for the best model (Navien NPE-240-NG)! It all sounded too good to be true - I was skeptical but never let on and just let him and his team do their work.

Well, on the day of the install he was right on time. He came with a team member and they laid out the entire plan together and sourced parts from the trucks. His colleague got right to work and they were careful to do as clean and professional a job as possible. Their communication was excellent and the job never felt rushed. In the end, I couldn't be happier with the product, price and overall experience. Not only that, he had most of the forms ready in order to get the max rebates I could.

After so many quotes and other companies flaking off, I was honestly preparing myself that the install would be impossible or look terrible in the end. Without a doubt, Bestway absolutely surpassed my expectations and I would gladly recommend Jafar to anyone needing hvac work and especially a tankless hot water heater install. Thank you so much Bestway! The tankless unit has been a game changer in my house!