Reliable Home Environment

The furnance in my home decided to quit late at night (of course in the middle of the winter) and I phoned three different companies for quotes. Reliable Home was able to come first thing in the morning the same day I called for an estimate on replacing the existing furnace. Greg went over the work involved in replacing the unit, the time frame, price etc but did not make me feel pressured or push me into making a decision. Spent remainder of the day with other companies and called Reliable back. They were able to match the competitive pricing I had found elsewhere and were also able to make an appointment for me to have the furnace installed the following day (which happened to be a Friday and I had hoped I wouldn't have to wait all weekend with no heat in my home).
Jeremy, Taylor and Jeff (I believe) arrived at my house at the time I was provided and greeted me smiling. They provided me a detailed explanation of the work they would be performing, how long they would take and the steps they would take to ensure my floors stayed dry that day as it was raining pretty heavily. They got to work right away and were happy to provide explanation and answers to all the questions i had about the installation. They were very thorough and meticulous and took great care in the quality of their work. Once the furnace was installed, they took the time to explain to me what I could expect in terms of differences from the previous unit, performance, noise level etc. They cleaned up and left the house looking exactly as it did before they started. I was very pleased with the service received from Reliable Home especially under such a stressful situation (lack of heat in the winter). They were able and willing to accomdate the replacement on short notice and that was much appreciated.