Be as far as possible from this company. The lady told me that the cost for the technician is $80 plus taxes, the techician will come in and advise the problem and if any parts needed to be replaced the cost would be given and the initial $80 will not be charged.
The technician came in promptly at appointment, we went where the machine was, ran the machine and said that the spinning bushes needs to be balanced and my charges would be $280 plus taxes. I reminded what the lady told me who called in. He said its my misunderstanding and called in his office where the lady said that it is 80$ plus taxes in addition to the quote from the technician and parts extra. I asked the guy that should be covered in $80, but he said that the $80 is just for home visit ONLY, not the quote for my services and/or parts required.
I wish i had reviewed the homestar before getting fooled by this company.
If you want my opinion NEVER EVER call them, better you buy a new applicance cause by the time they are done with the repair, you would have ended up buying 2 new appliances. :(
- Approximate cost of services:
- $90.40
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?