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Rigid Frame Structural Engineers Inc. And Architects
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Reviews for Rigid Frame Structural Engineers Inc. And Architects

Average customer rating:
9.9 10 (143 reviews)

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Private User
Private User
Private User reviews Courtice, ON
6/10

Remove load bearing wall, install support beam

Work was scheduled for 2 weeks, after many delays work was completed in 10 weeks. Many of the delays were NOT the fault of the company.
However the work was slow (general contractor was horrid,( read to the end)), my home was VERY dirty, dusty for the duration . General contractor did not use protective coverings on my furniture, carpet or stairways, a carpet in my basement was beyond repair and had to be destroyed. For some reason all the frame cutting was completed indoors, hence the extreme mess.

The gentlemen that own the company were very knowledgeable about the work they were completing, kind, considerate and courteous.
The trades rating:
drywall: excellent, fast , clean, amazing detail work
Electrical: good (he was working another business (non electrical), during the time he spent at my home- thus a 2 day job took 2 weeks), his work was good, though all the little cuts of electrical wire were left where they landed.
H VAC: excellent
Steel Beam installer: excellent
Handyman general construction: HORRID
Plumbing: excellent
The general contractor was let go near the end of the job, but the damage to my carpets, furniture and just absolutely everything in my basement was horrific. You may wonder why I didn't complain about the general contractor; I was overwhelmed at the slow pace of the job , I was concerned that if I complained additional delays as this employee was replaced would extend the work even further.
I would recommend this company with the caveat, do your own furniture and carpet coverings before any work is started.
The finished product is very nice, I have a safe, solid steel beam supporting my open concept home.

Approximate cost of services:
$25,000.00
2 of 2 people found this review helpful.
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Company Response

Hello there. Thank you for this very detailed review and for all your patience during this project. We apologize to that you had this experience with one of our trade. We are happy that the rest of our crew did excellent job. To the readers, we would like to clarify the schedule and other important items contained in this review. Our original contract is to install 1 beam, 1 post, relocate 1 electrical switch and remove portion of the drywall in the ceiling to install the beam. When we started the job, the permit drawings that where provided to us did not reflect the correct scenario. As engineers and architects, we were able to take over the revisions of the drawings and resubmitted the drawings back to the city for approval (no additional cost to the client). We ended up installing 2 beams, 4 posts, 2 footings, relocated plumbing to feed the 2 bathrooms for the second floor, reroute 2 ducts for the second floor, rerun 2 central vac pipes, remove and reinstall the entire drywall ceiling in the kitchen, dining room and living room and half of the basement, remove and reinstall a portion of the subfloor, relocate a few number of electrical switches and was asked to install pot lights. We strongly believed that the amount of time spent are acceptable to finish all of these items including doing the engineering, drawings and waiting for the city. The unplanned changes and additional to the job resulted to unexpected dust and debris which we did our best to control. All throughout this project, we are communicating on a daily basis to the client in order to get their feedback and answer any of their concerns, if there are any. Throughout the project, we were very forthcoming and honest to the client; hence we don't know where the idea that saying anything will cause additional delay to the project came from. Thank you very much for reading and we hoped that we were able to explain our position and clarify the contents of this review. Rigid Frame always strive to meet and exceed clients' expectations in all of our project.

Jill & Ryan from Retire-At-Home Services
Jill & Ryan from Retire-At-Home Services
3 reviews Toronto, ON
10/10

Drawings and permits for tricky garage

I contacted Pezhman on the merit of the other strong Homestar reviews. I liked him over the phone so agreed to have him come to the house. He came with his business partner and they were very nice, helpful, and generated ideas of how to replace our garage doors so that a vehicle could actually drive into the garage.

They were very good to deal with, submitted all the drawings and the permit was granted in a flash.

Approximate cost of services:
$3,000.00
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Company Response

Hi Jill and Ryan,

Thank you very much for your wonderful review. We know that both of you are very busy and we really appreciate your time! We are looking forward to continue to support you in the construction.

Pezhman and Arvin

David from David R. Smith Design
David from David R. Smith Design
3 reviews Toronto, ON
10/10

Great team to work with.

I have worked with Arvin and Pezhman at Rigid Frame now for over 5 years on many projects of various sizes and complexities. They are a great company to work with, they know their stuff, turn around designs in a reasonable amount of time and are well priced for the scope of their services. I will continue to use them for all of my Structural Engineering needs and would recommend them to anyone looking for an Engineer.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

Hi David,

Thank you very much for this great review. It's a pleasure to work with you!

Pezhman's Arvin

fayonredfern
fayonredfern
2 reviews Toronto, ON
10/10

Architectural and Structural permit drawings/Construction

We discovered significant structural issues in the basement of our 80's home within the first 6 months of moving in. We contacted and engaged Pehzman and the Rigid Frame team for a structural engineering consult and then engaged them to the work. Their drawings were very thorough and aligned to what we needed and wanted. We had no issues with our Town permits.

We also contracted the actual work to Pehzman and team which includes structural beams, raising floors of a sunken living room, HVAC , electrical and plumbing. We are so impressed with the quality of the work from all trades ,the project management and the communication throughout the entire construction.

This is the first we have ever undergone any structural design and construction and are so happy that we engaged the Rigid Frame team. Total professionals who are professional, reliable and do quality work.

Approximate cost of services:
$40,000.00
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Company Response

Hi Fayon,

Thank you very much for this wonderful and very detailed review. It was a great pleasure working for you since day 1. Enjoy your newly renovated house for years to come!

Pezhman and Arvin

CV in Toronto
CV in Toronto
1 review Toronto, ON
10/10

Engineering drawings for removal of interior load-bearing walls

We reached out to Rigid Frame based on their excellent reviews on HomeStars, as we were looking to have some interior load-bearing walls removed to open up our main floor, and needed to get architectural/engineering drawings done. Pezhman was extremely easy to communicate with, and both Pezhman and Arvin were professional, knowledgeable and clearly take great pride in their work. During the first site visit they immediately spotted what looked like asbestos in the duct work, and put us in touch with an asbestos removal company to get it checked out. It turned out we had a significant amount of asbestos (not only in the duct work) that we had to get removed, which from a budgetary perspective meant that we put a hold on removing the interior load-bearing walls. We appreciated Pezhman's focus on our family's health and safety first, even when this meant we had to put a hold on the job we had initially contacted them for.

Approximate cost of services:
$1,000.00
3 of 3 people found this review helpful.
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Company Response

Hi CV. Thank you very much for this fantastic review. We really appreciate the feedback, we know that you are very busy. We are here if you decide to proceed with your open concept project. All the best to your family!

Arvin and Pezhman

HJamal
HJamal
1 review Toronto, ON
10/10

Structural and Architectural Drawings for Basement Renovation

Rigid Frames did the architectural and structural drawings for my basement renovation. Pezhman and Arvin were both very friendly, knowledgeable and provided great advice on the drawings. Pezhman kept me updated on the development of the drawings and was very responsive to ALL my questions! I would highly recommend Rigid Frames for any structural and architectural work!

Approximate cost of services:
$5,000.00
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Company Response

Hello Hasina,
Thank you very much! We enjoyed every minute of our discussion. Your project is a little complicated but you handled it so well and prepared...hence, success! We are looking forward to construction...
Pezhman and Arvin

Royal W.
Royal W.
2 reviews Toronto, ON
10/10

permit drawings

our company "Royal Work Corp" did 4 underpinnings where Arvin prepared the drawings and every time it was very easy to deal with them. They are highly professional, responsive and easy to work with. We highly recommend this company to any person who plans the construction project.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Royal Works. Thank you very much for this over the top recommendations. We truly value your feedback and we will continue to give Royal the best service that we can possibly provide. We can also say that Royal together with Anatoliy and Edgar, make each project smooth and done properly.

Shivi &.
Shivi &.
2 reviews Toronto, ON
10/10

Projectment management and construction

We hired Rigid Frame to help us with our home renovations and to build our addition. Pezhman and Arvin were both very helpful and always there whenever we had any question. They provided excellent recommendations and suggestions throughout the process. We received exceptional service in all areas of drawings, zoning, and permits. They were consistently updating us with any changes and prompt with any communication. Both Pezhman and Arvin were an immense help in getting our house to be what we hoped it would be.

Approximate cost of services:
$110,000.00
2 of 2 people found this review helpful.
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Company Response

Hello Shiv.

Thank you so much for this very detailed review. We have to say that you've been very patient and decisive during the permitting and the construction stage. We are so happy to get this recognition from you and this means a lot coming from you. We wish you all the best in your new home.

Pezhman and Arvin

Bot in North York
Bot in North York
1 review Toronto, ON
10/10

Remodeling 40+ years old house

I hired rigid frame to remodel our 40+ years old house based on their excellent reviews on home star. To make the house open concept, we have to remove a few load bearing walls, add the supports in basement and strengthen the foundation of the house, Pezhuman and Arvin provided many valuable advices and designed the new architectural and structural that accommodate our needs. They are very friendly and professional throughout the entire process, and I’m very happy to work with them. Thanks!

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Mr. and Mrs. Bot,

Thank you very much for this wonderful feedback. We know that you are very busy with your on-going renovations. You are always prepared to tackle any small or big set-back which is the main reason that your project is successful! Enjoy your new home!

Pezhman and Arvin

sunniejai in Richmond Hill
sunniejai in Richmond Hill
1 review Toronto, ON
10/10

Architectural, Structural drawings for new garage and home addition

We contacted Rigid Frame Structural Engineers in May 2017 to help us design a rear addition, new garage, and vaulting our existing living room.

Shortly after, Pezhman and Arwin both came for a site visit and then started working on the required drawings for the zoning and building permit. They were very professional
and would always take the time to answer any of your questions.

We ran into a bunch of delays from the city and they required changes with some of the designs, but Pezhman helped us through all the changes (We had to pay for a few extra hours). We finally got our building permit now in April 2018.

We started the construction of the addition and garage mid June 2018 and some of the plans did need to get changed because of our budget. Pezhman has been great in helping us make
the necessary changes in order to suit our budget though!

Overall, it wasn't always smooth sailing with the project but we are happy with the results and through out the process, Pezhman was always easy to contact via phone. If he doesn't pick up right away, he'll usually call back within the day!

Approximate cost of services:
$10,000.00
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Company Response

Hi Sunnie,

Thanks for this very detailed and wonderfully written feedback in which we are truly great full. We strive hard during this project to ensure that you will get the services you deserve; judging from this review, we are very happy to know that achieved our goal. However, this achievement was made possible because of your open minded attitude and preparedness in every step of the way.

Pezhman and Arvin

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rigid Frame Structural Engineers Inc. And Architects

We appreciate all our customers who made us the best award winners of 2018 in Architectural and Structural category including.

We would design your projects the way we did for "Property brothers" and gone on Air!
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Our goal is to provide High Quality, Economical, Innovative and Sustainable Architectural, and Engineering Solution to meet all of our clients' demands.
Please contact us to book a FREE question and answer session over the phone on topics such as Building Permit Process, Architectural and Structural drawings.

***

Design-Build projects through our sister and independent company Rigid Frame Builders Inc. We are ready to help you build your dream house whether by interior alterations (open concept; load bearing wall removal), rear addition, second floor addition, basement underpinning for livable basement and second suite and even to build a brand new house or cottage.

***

You can contact us by (416) 276-6298, (905) 903-5197, (416) 901-5446

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We service the entire GTA, Toronto, Mississauga, Oakville, Milton, Durham Region, Halton Hills, Brampton, Burlington, Markham,Vaughan, York region, King, Stouffville, Aurora, Newmarket, RichmondHill, Pickering, Ajax, Oshawa, Uxbridge

CATEGORIES
Architects, Builders, Carpenters, General Contractors, Home Additions, and Structural Engineering
PRODUCTS
**Structural design and drawings for small to large projects for Architects, Contractors, Homeowners. **Architectural and Structural design for residential, commercial and industrial projects including City permit applications. **Design-Build projects through our sister Company Rigid Frame Builders Inc. **Design of any type of wood, Concrete, steel and light-gauge steel stud framing. **Design of Building and houses in Conventional or Modern Style **Design of Pedestrian Bridges. **Design of access roads to properties and lots. **3D Model design of Architectural and Structural Projects. **Preparation of Steel shop drawings. **Preparation of Steel stud shop drawings.
SERVICES
We prepare a full city building permit package for custom homes, renovations, additions, and basements in accordance with Building Code and City by-laws. We offer architectural and structural design and also construction services for new and old buildings and houses in creating open-concept space (load bearing wall removal), rebuilt new houses, house renovations, house additions, mechanical supports, mezzanines with guard rails and stairs, specialty doors and windows supports, retrofit, and steel shop drawing review and many more. we Are into Design-built projects meaning we are One-Stop-Shop.
SPECIALITIES
Permit Applications, Architectural and Structural Drawings for building additions, renovations, rebuild, underpinning, walkout entrance for basements. Preparation of steel shop-drawings Specialized in Designing of: > Wood structures > Steel structures > Concrete Structures > Load bearing Light Gauge Steel stud structures
WEBSITE
https://rigidframeses.com/
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Credit card, Cheque, e-Money Transfer
LICENSES
Professional Engineers of Ontario
MEMBERSHIPS
Professional Engineers of Ontario
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Degree in Structural Engineering (Ryerson Univ.) and Architectural Diploma (George Brown)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No project is too small
BONDED
Yes
PROJECT RATE
Quotation with fixed fee will be provided
WRITTEN CONTRACT
Yes
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