We had decided to renovate our ground floor this past summer. Our contractor highly recommended Zoran Kitchens and Bath. As much as this could have been an intimidating process, Zoran put us at our ease from the first contact by phone. During a subsequent visit to the showroom, Zoran gave his full time and attention to discovering our wishes and needs. He then presented us with a variety of options in all the areas such as size, style, materials, colour, and hardware for the cabinets and countertops. The potentially overwhelming number of choices to be made was quickly and easily narrowed down as Zoran helped us to define the specifics of what we wanted our kitchen to become. He came out to the house with our contractor present and made measurements. We discussed a number of options involving removing bulkheads, widening a kitchen doorway and deepening counter tops to accommodate a deeper refrigerator, closing doorways, etc.. Zoran presented a strong case for completely modernizing our kitchen as one of the options, but he wholly respected our choice to retain much of the comfortable layout of our 33-year old room. He came by a second time with laptop layouts of 3 possible plans and let us see all the options in draft form. When we made our final decision, we were quite confident that we had made the best choice for the space, our wishes and needs, and the possibilities open to us. The cabinets were delivered with great care not to damage the new hardwood floors. The installer did an amazing job in putting them in. The granite counter tops made the perfect finish in picking up the colours of the floor and cabinetry. Zoran came by and kept in touch by phone and email during the entire process. No question was too small and no concern too trivial to be addressed to ensure our complete satisfaction. Family, friends, and neighbours have all been impressed with the look and quality of our new kitchen. A couple have contacted Zoran about getting work done in their homes. We can’t say enough about how pleasant the process was in having Zoran Kitchens and Bath in our home and about how much we are enjoying our new kitchen. Thank you, Zoran.