We hired them to do interlocking. Besides the interlocking, we also wanted our fence done. So the owner of the company, Scott said he can send a fence guy to do the job for us. He specifically mentioned that he is not making any profit in between, this is just for our convenience as his customer. The price for the fence was estimated at $2700 for 2 sides with 1 gate, about 70 feet in total. We paid them $2700, but only 1 side of 27 feet was completed. We contacted Scott and pointed out the job was not correctly done. Surprisingly, he changed his story saying $2700 was for that 1 side of 27 feet because this is a small project, and this is what exactly the fence guy charged him. We then managed to learned that Scott only paid the fence guy $1050 for that 1 side job, and turned around charge us more than double the cost. We questioned Scott and suggested him to either complete the missing side or refund us. He changed his story once again saying the addition $1500+ was for his several site visits. He refused to refund the extra charges and said the job is done. We do not appreciate the way he fools us. He is not a honest business person. I'll suggest to stay away from this company.
- Approximate cost of services:
- $2,700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?