Rain Tree Roofing

We had a leak in our roof this past winter causing major in our family room (ceiling, walls, pot lights, fireplace). I called approximately 20 times to ask them to come and have a look as we have a written guarantee for warranty on 10 years of the workmanship. The company has not bothered to return one phone call or show any interest in resolving this problem. Obviously, the company DOES NOT stand behind their written warranty nor do they show any concerns for their customers.