My neighbor and I decided to replace our duplex roof before winter and before I listed my house to sell. We got several quotes from different companies and Roof Right has the best quote. We wanted cheap and well done. They booked us in within 3 weeks of signing the contract which worked well for me. There did seem to be confusion with the scheduling. I was given a date of Oct 28 to start. They called later that day to say they could start on the 21st instead which worked even better since my mom was in town (until the 26th) and could keep my dog from going nuts with the noise. They called on the 20th to say that the job they were on was taking longer and they would start my roof on the 25th. Said the shingle would be delivered when originally planned. They came on the 25th and the shingles had not been delivered. They pulled the old roof off, covered it for the night and said that the shingles would come later that day and they would come back the next morning to finish. They seemed a little disorganized but still got everything done and it looks good.
- Approximate cost of services:
- $4,600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for your feed back. We definitely try to stay on schedule but sometimes things happen. We are happy to read you are happy about our services (overall) and we sure are disappointed to see you were not impressed about the schedule management. We tried moving things around to make sure your roof could be completed before it was up for sale and we made things look unorganized, we apologies. Regards, Veronic.