garage door needed a new motor
October 19, 2016 Steve arrived punctually with his co-worker Matthew. Upon his review, I did not need a new garage door opener, and he replaced a broken spring with a new (improved) spring. He did a full service and maintenance on the system. Steve saved me several hundred dollars by repairing what was needed. His fee was very very reasonable and I am completely delighted. The garage door now opens better than ever. Thank you Steve your honesty and expertise was very much appreciated.
Evie
- Approximate cost of services:
- $400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
This customer thought they needed a new opener when in fact just the spring on her door was broken. We replaced the broken spring and her current opener worked fine so we adjusted it free of charge.
All in all, changing the spring and not up charging the customer on a new opener saved her around $300. Needless to say she was very pleased with the job.Thanks for the 10 star review Evie,
Maple Leaf Garage Doors