Shield Roofing And Exteriors

Formerly BTRE
Roofing
Calgary AB T3K 5K3
Write a Review
Write a Review

Recommended Professionals

88%(18 reviews)
99%(36 reviews)
98%(10 reviews)
88%(18 reviews)
99%(36 reviews)
98%(10 reviews)
HomeStars
Roofing
Shield Roofing And Exteriors
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Shield Roofing And Exteriors

Average customer rating:
9.5 10 (65 reviews)

Sort by

Mike D.
Mike D.
1 review Calgary, AB
10/10

Re-shingled roof on both house and garage

David is a true professional. These folks did replaced our shingles while we were gone on our honeymoon. They were in and out and you never would have been the wiser except that we had a new roof to protect us from the elements. They're clean up around the house and garage after they were done was outstanding.

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

Mike, thank you for the review. We hope you are enjoying the new baby!

simonj
simonj
1 review Calgary, AB
0/10

roof and siding replacement

I still have deficiencies on my roof.
The main fellow/contractor was arrogant, rude and completely disrespectful.

Approximate cost of services:
$15,000.00
1 of 3 people found this review helpful.
Was this review helpful?
Company Response

Based on the name listed on the review I have located what I believe to be your file. There does not seem to be a service request in the system, please contact our office and a service request will be logged and dispatched.
When all work is complete as per your signed contract payment is due within 7 days of completion, after several attempts to contact you via email and phone your file was submitted to management to ensure payment was rendered. This is standard procedure in business, and I do apologize that you unfortunately had to receive an email requesting you respond with payment intent.
Just a reminder that you have a 10 year workmanship warranty so please make first contact for any service concerns be the office in the future so we can correct any deficiencies on the roof.

mbobier
mbobier
1 review Airdrie, AB
10/10

siding and roof

Big Top replaced our siding and our shingles after two hail storms. They were very efficient and the workmanship was top notch. Very impressed by supervisors or job managers as they imediately checked in on us after the second storm to see if we needed any emergency repairs.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Thank you for the review. Those Impact Resistant shingles stood up great to that second hail storm! Our management team will appreciate the kind words.

Private User
Private User
Private User reviews Division No. 8, AB
10/10

Roofing

This is a review. The shingles used were top quality. I'm sure they will last a long time. I have heard they are far superior to shingles used only 10 years ago.

Review has 1 previous version
Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Duncan, thank you for the feedback. I will ensure to discuss your comments with our contractors as a reminder to treat everyone's home like it is their own. You are correct in saying "the work looks solid" and it is backed by an industry leading 10 year workmanship warranty. Your downspout will be installed as promised and is in the Production Que for scheduling.

RW
RW
1 review Calgary, AB
10/10

Roof and eaves

Well done. Clean up was great and the final roofing was beyond expectations. Eaves troughs were also excellent

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Glad to hear the experience was beyond expectations! Thank you for the review.

cathyjtm
cathyjtm
1 review Calgary, AB
10/10

garage roof

Big top roofing was very professional and awesome, we got our next door neighbor doing their roof too. Very satisfied.

Approximate cost of services:
$1,300.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the referral!!, make sure to call or email our office contact@bigtoproofing.com so we can send you a thank you gift card!

Stewart M.
Stewart M.
1 review Airdrie, AB
10/10

Re-roofing and associated metal work

After a severe hail storm they came and replaced my roof and all the metal work. I had checked around with several roofers and had also researched how a good roof was put together. All the roofers quoted the job and included a lot of things that should be done. Big Top was the only company that included all the items necessary to have the best roof. When they came to do the job, the crew were very professional and worked hard all the time to complete the roof in a timely manner. The workmanship was far superior to any other roofers that I have had experience with. I checked their work as that were doing it and noted that they followed every step to provide a superior roof. For the first time, I didn't feel ripped off by a roofing company.
I would recommend David and his crews to anybody who is looking for a well made roof at a reasonable price with an outstanding guarantee and a work force that is a pleasure to deal with. After the second hail storm they called me and asked If they could come out and check my roof for hail damage. I did not hesitate to have them come over and did not even bother talking to any other roofers. Big Top Roofing & Exteriors are exceptional in their field and are a shining example of what other roofers should aspire to.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Stewart, as always it was a pleasure to work with you on your home repairs. Thank you again for your business, loyal customers like yourself are very important to our success! We appreciate the kind words and you taking the time to complete a review.

George K.
George K.
1 review Edmonton, AB
7/10

Exterior vinyl abd troughs

The crew installed house wrap and vinyl siding with troughs and other aluminum trim. The work was done on time and looks great!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for the review George, if there is anything we could have done differently to improve your experience please let us know.

Ernest L.
Ernest L.
1 review Calgary, AB
10/10

Project and Service

Dave and his crew where awesome from start to finish. Our house had huge damage from the hail storm. They went to bat for us with the insurance company as well. Our neighbours had different roofing companies do their houses and it was a gong show for them. It is very rare that services is so incredible from start to finish but I guess Big Top Roofing and Exterior is that rare company.

Ernest Lehti

Approximate cost of services:
$30,000.00
Was this review helpful?
Company Response

Ernest, thank you! It is nice to hear that our company made a difference for how your file was handled with your insurance company. It was our pleasure to act on your behalf, to ensure you received a fair market value settlement for ALL items damaged from the storm. David will appreciate the feedback.
Thank you, from the Big Top Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shield Roofing And Exteriors

Shield Roofing & Exteriors has been serving Calgary & Area for over 20 years with unparalleled professionalism and high quality workmanship. Beginning with the initial call into our office until the final clean up on your property we work with, and treat you, the homeowner with the respect that ourselves ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Roofing pros in Calgary?