Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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94%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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S&B Theocharis in London
S&B Theocharis in London
1 review London, ON
10/10

Jesse: 82 Carriage Hill Drive

Jesse was very kind, professional and thorough when he came to service our furnace. I would recommend Jesse and this company to my friends and relatives. Thank you again and have a great day.

Approximate cost of services:
$0.00
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Company Response

Thank you! We do our best to provide every customer with superior service and it is always nice to hear positive feedback!

5545wdr1 in London
5545wdr1 in London
1 review London, ON
10/10

Furnace & AC service

Brandon arrived on time found the problem l was concerned about. He had to call a guy with grey hair for advice & we booked a time for repairs.

Good job see you soon

Approximate cost of services:
$45.00
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Company Response

We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

Jane in Port Hope
Jane in Port Hope
1 review Port Hope, ON
10/10

Annual Checkup of Furnance/AC

Tech # 235 Jesse
He explained to me everything that he did. He explained to me the right setting I should use for the fan in this hot weather. He even told me about cleaning the filters on my stand alone dehumidifier.
Jesse was very polite and I enjoyed talking to him. I would definitely ask for him again! He is a real asset to your company!

Approximate cost of services:
$280.00
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Company Response

Jane, thank you for your business and this wonderful review. We really appreciate it!

ACW in London
ACW in London
2 reviews London, ON
10/10

Fantastic!

Barry and Omar did a fantastic job installing our new furnace and air conditioner! They were clean and courteous, even helped contain our dog by constantly making sure the backyard gate was closed! I will highly recommend this dream team to everyone I know! Thank you!

Approximate cost of services:
$6,000.00
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Company Response

We're happy to hear you had a positive experience with our team! Thank you!

Judith McC in London
Judith McC in London
1 review London, ON
10/10

Audrey - Milton - Omar - Luke for the Win!

We were so impressed, firstly, by Audrey's professionalism. She was at the house for over 3 hours, and covered every possible question; we appreciated the time she took, as this was a large endeavour. The three gentlemen who did the work were equally professional. It was evident, from their dynamics, that they were a solid team and they were extremely respectful of our home (the "red carpet treatment"). They did excellent work, and demonstrated real customer service which is sorely lacking nowadays. We would recommend Roy Inch and Sons in a heartbeat.

Approximate cost of services:
$14,000.00
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Company Response

Thank you for taking a moment to share this wonderful review! We do our best to provide every customer with superior service and it is always nice to hear positive feedback!

Deb & Bill  in London
Deb & Bill in London
1 review London, ON
10/10

JESSE and the exellence service we received.

We had Jesse show up for our seasonal AC and Furnace check up. He was top notch, very friendly and made some helpful suggestions as well on how to get the most our of our AC and actually checking and cleaned my dehumidifier unit that wasn't something in our service contract or purchased from RI. I've always been very impressed with the service we receive from RI. Keep up the great work! Thanks Jesse. You're awesome.

Approximate cost of services:
$360.00
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Company Response

Thanks for being a loyal customer and sharing your positive experience! We really appreciate it!

Matt in Mount Brydges
Matt in Mount Brydges
1 review Mount Brydges, ON
10/10

Ac service

Great job again Jesse! Always a pleasure to do business with you. Punctual and informative, Jesse always goes beyond expectations! Will see you in the fall for my furnace check.

Approximate cost of services:
$150.00
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Company Response

Hi Matt! It is great to know that Jesse’s work delivered the results you needed!

Shelley in London
Shelley in London
1 review London, ON
10/10

Installation of Air Conditioning replacement unit

I want to recognize Team Puffy (Pete Perry and partner) for the quick, efficient and excellent installation of my replacement Air Conditioner on June 8th. I found their service professional and they cleaned up every step of the way. Great job, Team Puffy. Also want give a shout out to John on his support in choosing the right Air Conditioner that met my exact needs.

Approximate cost of services:
$5,000.00
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Company Response

Shelley, we appreciate your business and are pleased to hear that our technician was able to provide you with the top notch service that you needed. Thank you!

Keith in London
Keith in London
1 review London, ON
10/10

Furnace & A/C maintenance

Jesse did an annual service on our Furnace and A/C yesterday. He was very efficient and did excellent work. He also checked our Aprilaire Humidifier and said we should install a new Humidistat, that operates within the house, rather than using outdoor measurements.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking a moment to share your experience with us!

B in London
B in London
1 review London, ON
10/10

Eco bee thermostat

The wi-fi connection on the Eco-bee thermostat wasn't working, with repeated attempts to connect resulting in a message that my password was incorrect. Jesse was here for more than an hour, much of it working in conjunction with an Eco-bee consultant by phone. There were at least 2 occasions that Jesse had to call him back because the call had been disconnected, resulting in waiting on hold, etc. He also had to use my I-pad, and his own I-phone....way too much technology for me! I was particularly impressed with Jesse's patience, kindness, politeness, and caring attitude. It was a true pleasure having him in my home! Hold onto this treasure! Sincerely, Bernadette Wainwright

Approximate cost of services:
$0.00
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Company Response

We appreciate your business and are pleased to hear that our technician was able to provide you with the top notch service that you needed. Thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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