Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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94%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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Private User
Private User
Private User reviews Saint Thomas, ON
10/10

furnace maintenance

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dylan was very thorough and provided good advice on having the ducts cleaned. We were extremely satisfied with the service we received. Overall satisfaction with Roy Inch & Sons Service Experts? 100%

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write this review. We are thrilled to hear you were happy with the work Dylan provided and appreciate your business!

Private User
Private User
Private User reviews London, ON
10/10

Plumbing service : tub faucet repair and renovation

Jason visited the house twice. His assessment of the problem and issues was concise, candid and knowledgeable. I was impressed! He came back to look after the repair and took the time to explain what was involved and why each step was necessary. He was professional, helpful and thorough. The tub has dripped and then run for so long, I had forgotten what silence sounded like!! Thank you! The new faucet and tap have brought part of the house into the 21st century!

Approximate cost of services:
$750.00
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Company Response

Thank you for taking the time to write this review. We are thrilled to hear you were happy with the work Jason provided and appreciate your business!

Private User
Private User
Private User reviews London, ON
10/10

Toilet issues

Jason B was very friendly and informative. He fixed our problem toilet and explained why we were experiencing consist clogging which ended up flooding three floors in our house.

Should have called Roy Inch months ago....now I have a huge mess to deal with.

Thanks

Approximate cost of services:
$140.00
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Company Response

Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!

Private User
Private User
Private User reviews London, ON
10/10

furnace maintenance

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Service Experts called ahead and was at my home within the estimated time frame; Rob Coto was polite and professional; he answered my questions; etc. Overall satisfaction with Roy Inch & Sons Service Experts? 100%

Cost of service was covered under my maintenance agreement.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write this review. We are thrilled to hear you were happy with the work Rob provided and appreciate your business!

Ed Vera from London
Ed Vera from London
1 review London, ON
10/10

furnace install

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The installers, Sean & Nick, took their time to get things right and they explained any problems they encountered and their solutions. The cleanup was excellent and they took the time to answer my questions and explain things.

Approximate cost of services:
$5,500.00
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Company Response

Thank You Ed for entrusting us with you new furnace purchase

John Pinnock from London
John Pinnock from London
1 review London, ON
10/10

furnace repair & service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Craig was very professional and helpful. Overall satisfaction with Roy Inch & Sons Service Experts? 100% Likelihood of doing business again with Roy Inch & Sons Service Experts? 100% Likelihood of recommending Roy Inch & Sons Service Experts to friends and family? 100%

Approximate cost of services:
$450.00
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Company Response

Thanks John Craig is a wonderful tech and loves what he does
Thanks for your business Peter Inch

Rick Kennedy from London
Rick Kennedy from London
1 review London, ON
10/10

heating & cooling services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Gary provided an excellent presentation. Everything was thoroughly explained. Overall satisfaction with Roy Inch & Sons Service Experts? 100%. Likelihood of doing business again with Roy Inch & Sons Service Experts? 100%

Approximate cost of services:
$6,000.00
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Company Response

Thank You Rick for trusting us with your Heating & Cooling Peter Inch

Kathy Perry from London
Kathy Perry from London
2 reviews London, ON
10/10

water heater install

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

When I called about replacing my hot water tank on Dec 21, someone was able to come out the next day to go over this with me. Then on Dec 23 it was installed. It was all very easy & customer friendly.

Approximate cost of services:
$0.00
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Company Response

Thank You Kathy for Choosing us for your Water Heater replacement

Kelly McGee from London
Kelly McGee from London
1 review London, ON
10/10

Furnace, A/C, water heater, heat recovery ventilator & humidifier install..plus extras!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Roy Inch & Sons Service Experts were courteous, efficient, and knowledgeable. They were there for me every step... from the sales meeting to the follow up and beyond. Overall satisfaction with Roy Inch & Sons Service Experts? 100%

Approximate cost of services:
$16,388.00
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Company Response

Kelly we work hard to give great customer service Thank You for your business and the rating Peter Inch

Lynn Harris from London
Lynn Harris from London
1 review London, ON
10/10

water heater install

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I would like to say how impressed I was that , given that it was New Year's Eve and I'm sure that these three technicians - Milton, Brandon Baldwin & Josh had family waiting for them at home, they were more concerned about my plans and when I needed to be elsewhere for the evening, and treated their work on my replacement water heater tank like it was any other regular work day, not concerned at all about their own plans, even when it got on to suppertime and I was urging them to leave it and we could deal with it today (Jan 1) or Sat (Jan 2 if need be. All went well with removal of the leaking tank and replacement installation, until they were in the clean-up and final testing stages and they discovered that the pilot light wouldn't light the burners in the tank, and they exhausted all possible ways to fix it. Then Robert arrived on scene, and he, too, tried to get the situation rectified last evening. These guys are awesome! Robert (one of the on-call technicians today and the one who arrived on scene at suppertime last night) has already called to say he's been in contact with the supplier and, once the needed parts are gathered, he will phone again to let me know he's on his way to get my new water heater tank up and running. Thank you for continued amazing service. Happy New Year to all at Roy Inch & Sons.

Approximate cost of services:
$2,700.00
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Company Response

Thanks You Lynn, Brandon, Josh and Milton where all recognized in front of their piers for the great job they did for you. We also would like to Thank You for allowing us to replace you water heater.
Peter Inch

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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