Roy Inch & Sons Home Services by Enercare

When the Service Technician came to do the spring ac plus maintenance on our equipment, he found that the heat pump was not functioning properly. He felt it was the coil and booked a second opinion with a senior service technician. When Jason came he agreed and then we discussed whether to get the coil replaced or just get a new heat pump installed. An appointment was booked with Gary Holman, who came out at a time that was convenient for us (probably a little earlier than he was accustomed to starting) which we appreciated. He checked the equipment we already had and explained our options and what equipment was available and would work with the furnace we had. We decided to go with the new heat pump. Gary then ordered the parts and set up the installation date. Colin and Pete did the installation. They were courteous and efficient, explained what we asked and/or needed to know, and helped set up the programmable thermostat. Gary then made a follow-up visit a few days later. The heat pump works great and is a lot quieter than the old one. I really like the programmable thermostat as I was not able to do this with the previous one.
When we purchased the house 23 years ago we learned that the equipment had been installed by Roy Inch and Sons and so we stayed with the company. We have been very happy with the service they have provided. We had the Inch Plan for service and maintenance and now have the PLUS Agreement. If there is a problem we simply call the number given and a technician comes at the earliest time possible. We highly recommend this company.