Bassindale Bros Roofing

Very professional and hard working crew, got the job done in 1 day! We are very pleased with the results and would not hesitate to recommend this company. Thank you!!

I had to replace my roof this year (2015). After internet research I understood that it is very important to hire competent, knowledgeable, fully insured and certified by roofing manufacturers contractor. Bassindale Roofing was one of dozen roofing contractors I contacted to replace my roof. Scott provided a clear and detailed description of the high quality materials and workmanship proposed to replace my 15 years old (original) roof. Scott approached my roof as a roofing system, and not just re-shingling upper surface of the roof. Scott identified ventilation problem (from original builder) and fixed it by installing additional roof baffles inside the attic and more roof vents to provide with adequate roof ventilation. Proposed by Scoot premium roofing system included synthetic underlayment and drip edges, those were not part of other quotes. Great workmanship combined with extended labor warranty makes Bassindale one of the top roofing contractors on the market (and I am not related to any Bassindale employee). I would definitely recommend Bassindale Roofing to other homeowners.

4 months later – as of August 2015 no shingles were blown (or missing) as result of strong winds in our area. Also it seems that now roofing shingles are “settled” under the sun.

I have obtained several quotes before contacting Scott at Bassindale Bros Roofing. His quote was competitive, I have some cheaper quotes but they have really raised red flags with me for various reasons (quote by Google Maps, vague details etc.) and I was impressed by his attention to detail and detailed explanations about all procedures and materials. His material is one of the two best on the market, lifetime warranty etc. and just communicating with him personally he inspired more trust in me than others. I voiced concern about inadequate ventilation we have, and he offered to install 4 Maxximum vents at the same cost as default ones (he had them slightly used from another project). Vents were huge and looked new to me, so I noted his honesty by not asking me to pay extra. When his team actually arrived and started working it impressed me even more: Scott went to my attic and installed multiple air ducts allowing free air flow from soffits, connected my 3 attic spaces together to improve air flow and made other improvements - quite a lot of work that was not in the estimate, at no additional charge. He replaced exhaust vent on the side of my house (not the roof) that made noise in the wind that he noticed, also free. Then he calculated that my soffits do not have enough intake for improved vents on the roof. So after consulting with vent manufacturer he installed some high-capacity soffit vents for me. It took quite a while to order them and get them to me, but Scott did not charge me for additional work and even for the materials, so all this extra work with no additional charge! And after we settled on the esitmate, I did not have to argue with him or haggle, it was all straight forward. He wants his work to be 100% thorough, and that impresses me. Any extra work he did free of charge was at his initiative. I don't have qualification to really judge the quality of the roof installation, but it looked very neat to me, all materials and underlayment were installed as described. Everything looked neat and solid. They really have used 5-6 nails on each shingle instead of minimum recommended 4 (he mentioned they use 5). Cleanup was good. No attempts whatsoever were made to extract more money from me above estimated amount (I hate when it happens!), moreover he went above and beyond what was estimated. Many roofer won't even go to check the attic, let alone install dozens of air ducts and improved ventilation. I recommended Scott to several friends and at least one has already done his roof with him and is happy with the result.

I received a quote from Bassindale Bros last year, but wasn't able to move forward with getting my roof done. I contacted Scott (owner) at the beginning of May, and he honoured last year's quote - when does that ever happen?! That is incredible customer service. He was even able to fit me in the next day!

His crew arrived right on time, they were polite, respectful, and were totally done by 4pm! Their contract states "meticulous clean-up", and they aren't kidding - I was so impressed with how well they cleaned.

I would highly recommend Bassindale Bros Roofing. I am so happy with my new roof. :)

Highly recommend Scott and his crew! Quick response on quote, showed up when they said they would and finished the job on time, used great materials and workmanship. Very professional all around and were fully insured.

I have NEVER in my life had the opportunity of hiring such a great bunch of people. Nothing was too much for them to do, they were always pleased to help in any way. The roofing job is A-1, done on time with nothing left behind, like nails or pieces of plastic. I would recommend these people to my friends instantly. THANKS

Scott provided a clear and detailed description of the high quality materials and workmanship used to replace our decaying roof. He instantly made me feel confident that he and his team were the right ones for the job. His team worked diligently and efficiently, continuously cleaning the work area and the end result was a great-looking roof that will last for decades! Scott and the roofers are friendly and dedicated to making this a positive experience for the homeowners. I highly recommend Bassindale Bros. for your roofing needs!

Our initial contact with Bassindale Bros roofers was at the Caledonia Home Show on Saturday March 28 2015. Scott came to our house on Sunday to discuss our project, and explained what type of materials would be used on the roof and then provided us a very detailed quote, all on the same day. Tuesday of that week, the crew arrived in the morning and our roof was completed mid-afternoon, four days after our initial contact with Scott. We had a ventilation issue, Scott and his crew offered a couple of solutions and solved the issue with consideration to the overall look of the roof. The crew was friendly and the cleanup was exceptional. The customer service that Scott provided was top-notch, you can tell he cares. I would highly recommend Bassindale roofing to anyone who is in need of a new roof.
Just a side note….we have known for about a year we needed a new roof and had called two local Haldimand roofers for quotes last year.. One roofer never returned our call and the other came to our house, provided us with a quote and then never followed up or completed the job.
Keep up the great work and customer Scott.

I recently purchased a bungalow here in Branford that required a new roof badly. Scottt was very helpful in explaining what type of materials would be used for the new roof. The crew were very friendly,good natured and answered any questions that I had. Crew did an excellent clean up after the new roof was put on. My new roof looks awesome. I give this company 2 thumbs up, and would highly recommend them to anyone looking to have a new roof put on their house. Have had many comments from friends and neighbors on how awesome the new roof on my house looks!!!