Bassindale Bros Roofing

Roofing
Selkirk ON N0A 1P0
Write a Review
Write a Review


HomeStars
Roofing
Bassindale Bros Roofing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Bassindale Bros Roofing

Average customer rating:
10 10 (42 reviews)

Sort by

mrbardy in
mrbardy in
1 review Thorold, ON
10/10

Roof Replacement & Insulation Upgrade

Onsite visit prior to work to assess job and suggest tile replacement options. Install team showed up on time and were very pleasant to deal with. Crew completed the job on schedule and the results are stunning. I would refer this company to others without reservation.

Approximate cost of services:
$16,000.00
Was this review helpful?
Company Response

Thanks Dave for taking the time to write about our company, we appreciate your time and referral.
Best Regards.
Scott

bryn.donaldson in Kitchener
bryn.donaldson in Kitchener
1 review Kitchener, ON
10/10

Roofing project

I read a few good reviews on Bassindale Roofing and am happy that we ended up choosing them to do our roof. They were a man short but still managed to tear off the old plywood, install new plywood, blow in insulation, and shingle the roof in just over a day. We're already noticing the difference in air conditioning so that's big. Professional and polite, I recommend contacting Scott at Bassindale Roofing when getting quotes on your roof.
Scott's crew were professional and did

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thanks Bryn for taking the time to write about our company, we appreciate your business. Installing an air ventilation system that actually circulated fresh air into and out of the attic was just as important as the high performance shingle that we installed. It is great with this hot and humid summer we have so far endured, that you feel the comfort difference inside the house.
Thank you!

Alex
Alex
7 reviews Kitchener, ON
8/10

Good roof replacement, with minor issues

I'll start with the good parts:
A competitive price (not the lowest, but in-line with the market).
Quick (one day) installation.
The new roof looks great from the curb.
And awesome manufacturer warranty.

Still, we had a few bumps on the road:

First, there was some junk in the gutters.
When I pointed that out, the guys cleaned it up.

I found the (previous owner's) satellite dish, that was fixed on the roof before, hanging by its cable on the downspout. I don't need that dish, so I took it off. It would have been nice for them to ask what to do with it.

I discovered a few other small issues with soffit vents and baffles, that were promptly fixed after talking with Scott.

All-in-all, the guys did a good job re-shingling the roof. But it felt like the team could give more attention to the details.

I would probably recommend this team for most of your roofing needs. Just make sure you check the end result and ask your questions if you're not happy about a particular thing.

Review has 1 previous version
Approximate cost of services:
$7,100.00
Was this review helpful?
Company Response

Thank you Alex for your business and taking the time to write about our company. We were happy to help you in the attic, re-connecting the exhaust fan hoses to the roof exhaust vents and drilling the holes needed to connect these hoses to the fans. After a few items had been overlooked in the darkness, we appreciated your call and the opportunity to promptly correct the items. I am a happy to report a job well done. All the best Alex. Thank you!

Jose in Burlington
Jose in Burlington
1 review Burlington, ON
10/10

Roof insulation, soffit vents, roof boards, shingles

Bassindale Bros Roofing just completed installing a new roof, from insulation, soffit vents, roof boards and shingles on my home and I am extremely satisfied with the results.
During the repair, the roofing crew pointed on an issue with a broken kitchen vent in the roof and were able to make the repair from above. A crew member actually took the time to go and purchase PVC pipe glue to cut and make the repair. By going above and beyond, this saved me the trouble of having to cut through drywall inside the house after the fact to make the repair.
Scott was very knowledgeable and took the time to explain the ice damning and roof board dry rot issue that was present in my home. Thanks to Scott and his team, we now have a properly insulated, vented and shingled roof that was completed in a timely and professional manner.
I would highly recommend Bassindale Bros Roofing to any family or friend and anyone in the market for a new roof.

Approximate cost of services:
$16,280.00
Was this review helpful?
Company Response

Thanks Jose, we appreciate your business. Jose came across our company while trying to solve the frustration of how his 25 year shingles had lasted less than 10 years. Jose's roof had shingles that were badly curled up and loose after only a few years. Upon further inspection we discovered a serious ventilation issue. His vented soffits had solid wood soffits underneath that hadn't been removed prior to installation of his exterior vented metal soffits. This meant no fresh air was getting into the attic space to let the hot and humid air out through his roof vents. This lack of ventilation caused his roof boards to rot and black mold to form on the underside. Once these were removed and mold treatment was applied, the attic insulation was replaced and topped up to an EnergyStar R60 rating. The last thing was to install the soffit vents and upgrade the rooftop air vents. Jose can now look forward to decades of worry-free protection. All the best Jose.
Thank you.

Mike in Stoney Creek
Mike in Stoney Creek
1 review Oakville, ON
10/10

Roofing

Very professional and hard working crew, got the job done in 1 day! I am very pleased with the results and would not hesitate to recommend this company.

Thank you!!

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

Thank you Mike for taking time out of your busy schedule to write about the crew and the work we did. We appreciate your business and were happy to solve the ventilation issues that had your 12 year new home already needing a new roof.
Thanks Mike, all the best!

IY
IY
1 review Oakville, ON
10/10

New roof and insulation

From the time Scott came by to give us a quote and answer all of our questions to end of job, everything went smoothly and we were happy with the service.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks Ivanka, we appreciate your business and taking the time to write about our crew and the job we performed. We were happy to solve the ventilation issue in the attic that was causing your previous roof to short circuit well before the end of its rated lifespan. Your new lifetime roofing system will provide decades of worry free protection. All the best James and Ivanka.
Thanks.

jarandmar
jarandmar
1 review Dunnville, ON
10/10

Roofing

Scott did a wonderful job explaining what would be done (replacing flashings, adding ventilation, cleaning the eavestroughs, cleaning up afterwards, all the details). The workers did an excellent job. They were on time everyday and worked to get the job done as quickly and efficiently as possible. I was impressed with their professionalism. But mostly impressed with their coming out to do my roof on Good Friday, Saturday, and even a bit on Easter Sunday. With rain in the forecast for the following week, and a window of opportunity, they got the job done.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Thank you Jared for your business and taking the time to share your experience. We knew we were going to need a couple of days to tackle this large 2 storey steep roof and were glad the weather finally gave us a window of opportunity to jump through. We are happy to see you pleased with the finished product. All the best Jared. Thanks.

sumac3503 in Hamilton
sumac3503 in Hamilton
2 reviews Hamilton, ON
10/10

Full roof, insulation

Excellent company, workmanship, time management. I had the roof done in September but waited until now to review. Absolutely no problems. Looks fantastic. Above and beyond expectations. Scott was awesome.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you Sue for your business! It is our experience with the majority of homes into their 1st or 2nd re-roof that the lack of attention given to the internal components of the air ventilation system just end up short circuiting good roofs that should otherwise last their rated lifespan. In addition to your roof air vents, it is critical to ensure that your air ventilation system has the correct amount of unobstructed vented soffits around the house. It is equally critical to ensure you have the correct amount of unobstructed baffle vents in the attic to allow that fresh air from those vented soffits to get past the insulation layer in the attic. Sue wisely updated her attic insulation to an EnergyStar rating of R60 at the same time as the roof renovation. This ventilation and insulation upgraded together with her new high performance roofing system will provide decades of worry free protection to go along with some serious savings on her heating and air conditioning bills.

MikeBonds from Hamilton
MikeBonds from Hamilton
1 review Brantford, ON
10/10

New Roof System

Job date was October 1st 2015.

First off I would just like to say that Scott truly cares about customer satisfaction! From the first day I met Scott, I had a pretty good idea that I would be satisfied with Bassindale. I still went about my due diligence and received a few more quotes. With all being roughly the same, Scott stood out the most by being the only person to actually go on the roof in order to get a good idea of the current condition of the roofing system. He was also the ony person to mention we could use better soffit ventilation. I was sold.

The crew was fantastic. I was home all day during the installation and was very satisfied with their professionalism. The roof looks great, and Scott is always available for any questions I may have even after the completion of the job!

Highly recommended.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your business Mike. We appreciate the work and the time you took to write a review of the crew. Air ventilation systems involve more than just roof vents. In this case we needed to upgrade the baffle vents in the attic and improve the airflow at the soffit vents in order for the new air ventilation system to be effective. In addition to a longer lasting roof, Mike can look forward to lower heating and a/c bills as a direct result of his better air ventilation system. I am pleased to report a job well done. Mike's new roof will provide decades of protection.

krohde from North York
krohde from North York
1 review Selkirk, ON
10/10

Roofing

Very professional and hard working crew, got the job done in 1 day! We are very pleased with the results and would not hesitate to recommend this company. Thank you!!

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your business Kathy and Dave! We appreciate the time you took to write a review of the crew's work. They were certainly grateful for the mostly shady and lakefront job-site on the one of the hottest days of the year. I am pleased to report a job well done. All the best Kathy and Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bassindale Bros Roofing

Certified preferred quality roofing installer.

CATEGORIES
Roofing, Gutters & Eavestroughs, and Siding
PRODUCTS
Quality Shingled Roofing, Blow-In Attic Insulation, Ventilation Specialists, Soffit, Fascia, Eaves Trough, Metal Roofing, Skylights and Suntubes
BRANDS
Proud Installer of Owens Corning™ Products
SPECIALITIES
Quality Roofing Installations.
WEBSITE
http://www.brosroofing.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa, MasterCard, Discover, Interac, Financing from 6.99% O.A.C., certified cheque or cash
LICENSES
Fully Licensed and Insured
MEMBERSHIPS
A+ BBB Accredited Member and Certified Preferred Contractor of Owens Corning™
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.