Impressive Climate Control

Fireplaces
Ottawa ON K2E
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99%(14 reviews)
98%(80 reviews)
98%(72 reviews)
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Fireplaces
Impressive Climate Control
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81%

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Reviews by rating (past 12 months)

Reviews for Impressive Climate Control

Average customer rating:
9 10 (80 reviews)

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bankole in Brampton
bankole in Brampton
1 review Brampton, ON
10/10

Fireplace pilot flame repair and maintenance of fireplace

The company came in promptly at the scheduled time and did a fantastic job. Amir the technician is quite knowledgeable and went above and beyond original request to apply new paint and ensured that the fireplace was receiving adequate air for proper combustion. Very happy with the outcome.

Approximate cost of services:
$520.00
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Company Response

Hi Bankole
Thank you for sharing your experience with us online. Your testimonial is valuable in displaying the type of service our customers can expect.
We appreciate you taking the time to write this review and look forward to serving you in the future.
Impressive Climate Control

Valencia in Ottawa
Valencia in Ottawa
1 review Ottawa, ON
10/10

Air conditionning

I appreciated your services, I was very satisfied. The installation team was very professional. My AC works pretty well. I recommend Impressive Climate Control for anyone who need to install the AC in their house.

Approximate cost of services:
$0.00
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Company Response

Thank you for writing us a review Valencia. We appreciate you noting our staff are professional.
If a friend or family member you recommend decides to install a new furnace and/or air conditioner with us, we will send you a cheque for $100 as a thank you for your recommendation. We look forward to serving you in the future. Once again, thank you.

wlf226 in Nepean
wlf226 in Nepean
7 reviews Ottawa, ON
10/10

Air conditioning unit

Excellent customer service and experience from my installer Amir. He knew his product very well and imparted that knowledge to me to make informed decisions. He is actually an engineer from Iran. Above and beyond exceeded my expectations. Consciousness is his strength. Wendy Also, he identified and fixed issues with last installation

Approximate cost of services:
$4,800.00
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Company Response

Thank you for your positive feedback. As a local company we strive to keep our valued customers happy. Thank you for choosing and trusting our company.

Alan in Ottawa
Alan in Ottawa
1 review Ottawa, ON
10/10

Gas Fireplace Repair

I had my gas fireplace inspected and serviced by Impressive Climate Control's gas technician. Since we moved into the new home I wanted to make sure it is safe to be used. Their technician was very courteous, careful and clean while working. He recommended to apply fresh paint and dress up the fireplace with new embers, and boy was I happy at the end. The fireplace now looks great, from a BBQ flame which it originally had.

Approximate cost of services:
$250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Julie in Ottawa
Julie in Ottawa
1 review Ottawa, ON
10/10

Inspection/maintenance of gas fireplace after moving in the house

I called Impressive Climate Control to have the gas fireplace inspected as we just moved in this house. Amir fixed all that needed fixing. He took time to explain how to use the fireplace to my teen and I. He also taught him how to clean the glass. He reassured me about the use of gas.
Awesome service
Thank you

Approximate cost of services:
$565.00
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Kendra in Ottawa
Kendra in Ottawa
4 reviews Ottawa, ON
10/10

Gas fireplace

Amir at Impressive was very helpful and knowledgeable. He had our gas insert installed and the stonework done within 6 weeks. Great job and competitive pricing. Thanks a lot Amir

Approximate cost of services:
$9,000.00
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marek from North York
marek from North York
1 review Ottawa, ON
1/10

Furnace and A/C maintenance

I hired Amir to do the maintenance on our furnace. Thankfully I was observing the work he was doing and saw him accidentally break the tube that drained the water from the furnace to the pump. Unfortunately, he did not have a spare tube and said he would return to fix the piece within 2-3 days.

The MISTAKE I made was that I had paid him in full for the maintenance performed although the part was still broken. It took approximately 2 weeks for my furnace to be repaired with not only being ignored and brushed off but also fed endless excuses, such as family issues, that it was not urgent to have the part replaced as it wasn’t required until the winter time, etc.

If a contractor breaks a piece of your equipment while performing a service that they claim to be qualified in, the urgency to fix their mistake should take precedence on everything else. I do not recommend this individual to perform any HVAC work on your furnace or A/C as his knowledge is questionable.

Approximate cost of services:
$200.00
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Jean from Ottawa
Jean from Ottawa
1 review ,
10/10

Air Conditioning

I shopped around to many places before purchasing an air conditioner. I found Amir to be the most helpful and honest of all the contractor I met. I was looking at purchasing a more expensive unit and Amir explained to me why I was wasting my money and sold me a less expensive unit. Their service was very good. I recommend them.

Approximate cost of services:
$3,300.00
1 of 1 people found this review helpful.
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George from Ottawa
George from Ottawa
3 reviews Ottawa, ON
10/10

new gas fireplace

Needed a new gas fireplace. Called a few contractors who seemed disinterested in coming to my house to check it out as I needed a special unit (peninsula version). Called Impressive and spoke to Amir. Found him to take a special interest without hesitation. What a difference ! He took his time to research and get me the best price he could. Came to the house to check it out before the start of the job. Kept me informed of his work, including issues he encountered, but was very fair cost wise. He even did some repairs to the drywall that was not contracted for at no additional charge. I was extremely satisfied with his work and his professionalism. I would highly recommend Impressive Climate Control.

George

Approximate cost of services:
$8,000.00
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bob from Gloucester
bob from Gloucester
1 review Gloucester, ON

First Review

1/10

Service

I waited 3 months for Impressive to make things right but refuses to call me, therefore I feel it is warranted that his practices be know. I paid 7k to Impressive for work on my home. This included a water tank, air conditioner and a air exchanger. All was good until he received my cheque. Then Impressive misplaced my old tank when returning it to Direct Energy.....which I kept being billed by Direct Energy. Promised to send me a cheque for over billing from Direct Energy but never did. Tried to pass another tank in my name with a different serial# and model but failed. Cut me off his email. Refused to call me back when promised. Impressive also laughed at me when I told him I would call the police for trying to pass the other water tank. Most important, Impressive refuses as of today to give me any detailed paper work with warranty. I also got the feeling during initial conversation that if I need any service for the products...he may not show up.

bob

Approximate cost of services:
$7,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Impressive Climate Control

Impressive Climate Control has brought the best in comfort control to the Ottawa area for over a decade and excels at providing our valued customers with highly efficient, reliable and affordable heating, air conditioning, and indoor air quality products. We insist that the products we install in our customer's homes ...
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