We have been in our home for a little bit over a year now and recently had our 1 year review come up. The quality of finishes in our home as been good. The tile is larger, good quality hardwood installation, bathroom and lighting fixtures. Some of the install has been a little amateur with the tiles as I am sure it comes from inexperience, but overall we have been happy on that front. Areas of concern with this builder has been their warranty work and concrete. The garage pad that was poured was out over half an inch and has the slope running into our garage, not out. Absolutely no excuse for this, when consulting Alquinn we were told their crew is 6 weeks behind and we will have to wait. We waited weeks for other small deficiencies to be fixed and are still waiting for the concrete. I have felt that as soon as our money was paid, customer service went out the window because "they were busy and understaffed". Maybe hire a few more people? Maybe don't build so many homes so you can take care of your current customers?
- Approximate cost of services:
- $420,000.00