Integrity Roofers Ltd

We engaged Integrity Roofers to install new shingles. Everyone with whom we had dealings was very helpful and pleasant, including the work crew. When it turned out that the wrong colour of shingle had been used, they immediately offered to redo the roof or to give us a sizable discount. We chose the latter, partly because the roof is hardly visible from the street level.

The initial quality of work was poor and needed to be re-done more than one time. Although the owner was happy to make things right, I don't feel that as the customer it should be my place to be the expert and point out what was done wrong.

"We had requested a consultation for roof replacement and were pleased when the company advised that replacement wasn't required at this point. Some repairs were recommended that would extend the life of the roof for approximately five years. The consultation was very thorough and details well explained. The work was carried out in a timely fashion and to our satisfaction.”

Fallen tree had damaged back of my roof.
I contacted Integrity Roofers and they came out and did a great job.

We hired Integrity to re-do a roof on a new custom home we are building for our family. The company that did the work previously took advantage and caused damage to our property. Corey and the entire team at Integrity came in with honesty and professionalism. We are so pleased with every team member that has worked on our project as well as the administrative team. The coordination was seamless and the quality of work is top notch. We had a complicated situation that involved a torch down flat roof portion with premium shingles on a steep sloped roof. Would recommend without hesitation.

We had a leak last winter and Integrity dispatched someone quickly to do an emergency repair. They returned in spring to assess the roof and recommended a partial replacement due to worn tiles and malfunctioning joint area. We got a couple of comparative assessments and quotes and Integrity's was the best price for the most thorough repair and by far the most extensive explanation complete with photos of the problems they would fix. Great communications and the roof work was efficient, tidy and thorough.

In June 2020 we replaced our roof shingles and renewed isolation in our attic. We communicated the work with Shay, who was very professional and pleasant to work with. The work was done on time, within a single day of work, as promised. Work seems to be of high quality. Since the replacement there were several stormy days with rain, and no leaks are to be found. The isolation is also noticeable, as the 2nd floor was not as hot as in previous years. At the end of the working day the crew made sure to clean up all debris, including such that fell into the neighbor's property (properties are close, it was unavoidable, but they cleaned it all up). We are satisfied with this service.

Last November I noticed water mark on my ceiling so I called Integrity Roofing to come and have a look. Ken from Integrity came a few hours later and got up to inspect the roof right away. He found the roof in good condition and thought the possible issue is the flashing at the transition was not properly installed. That would allow water to seep in during heavy rain. He fixed it at a reasonable price.
Last weekend during the rain storm I found water dripping down from the same spot so I called Integrity again. Again Ken came within a few hours and went up to check the roof. This time he found a piece of shingle torn. He put in a new shingle and didn't charge me a cent.
I like Integrity because they did not try to get me to do unnecessary work (such as replace the shingle etc) and their aim is to fix the problem even if they have to come back again. I would recommend Integrity Roofing any time.

I am extremely satisfied with everything about my experience with Integrity Roofers, they are professional plus! I would not hesitate in either recommending them, or using them again.

Dave Kingston

Family of raccoons living on roof resulted in major damage to shingles and air vents. Repair done in 48hrs by Ken. Also cleaned eavestrough and installed new piece of eavestrough with down spout. Excellent clean up. . I was very pleased.