Direct Pro Windows & Doors

Windows & Doors Installation & Service
Vaughan ON L4K 2M7
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Reviews for Direct Pro Windows & Doors

Average customer rating:
9.5 10 (145 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Front door, patio door and windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Beautiful doors, excellent quality, incredible workmanship. We found all the fellows that came to the house to either sell, measure or install the windows were all very polite, friendly and knowledgeable about product. Our neighbours had a similar door installed for almost double the price.
Highly recommend Direct Pro.
We are very pleased with our windows and doors.

Approximate cost of services:
$11,200.00
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Company Response

We love to read happy reviews and are thankful for yours. We all lead such busy lives and we appreciate the fact that you took the time write. Thank you.

Luiza from Mississauga
Luiza from Mississauga
1 review Mississauga, ON
10/10

Windows and front door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Direct Pro Windows/Doors are professionals in their business. All it took was a tell call to Alex, to visit the house and give me a quote for the replacement. He obliged by promptly dropping in and giving the quote which was not costly. After 3 weeks as promised he visited with his staff n fixed the Window professionally and Quality as agreed without any hidden extra costs. They called in the next day for a follow up on the job done. I would sure recommend Direct Pro to prospective clients n friends.

Approximate cost of services:
$7,200.00
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Company Response

Hi Luiza, we really appreciate you taking the time to share your experience!! We will make sure to pass along the Alex. We look forward to a chance at working with you again!!

Shelley from Markham
Shelley from Markham
1 review York Regional Municipality, ON
10/10

New windows from Direct Pro

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Excellent workmanship, issues in adapting the new to existing structure were creatively addressed with excellent results, installers were friendly and courteous, cleaned up and left no garbage or construction materials, when a minor problem arose, it was quickly and effectively dealt with. I am heaping on the praise because when someone does a good job it should be recognized.
The price, the professionalism, and the quality product provided by this company seem, for some reason, to be unmatchable by other window companies. I highly recommend Direct Pro Windows for anyone who is considering new windows for their home.

Approximate cost of services:
$6,500.00
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Company Response

What a nice review. Thank you. We hope that your new windows will provide you with a lifetime of enjoyment!

Prasath Suppiah from Pickering
Prasath Suppiah from Pickering
1 review Pickering, ON
10/10

Window Replacement

I had called the company for a quote to replace most of my windows. Both Eugene and Alex were very pleasant to talk to and very knowledgeable. I had got quote from two other companies, however I decided to sign the deal with Eugene since I felt very comfortable and they gave me the best quote. However, few days later I had to cancel the order due to an urgent financial commitment. I felt very bad for cancelling the contract and wasting their time. I am planning to replace the window later in falls and I will be signing with them again in the fall.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Prasath Suppian, it is fantastic to hear that you were so impressed by both Alex & Eugene! Thank you for taking the time to acknowledge them & share your experience!!

Alex
Alex
2 reviews Markham, ON
10/10

Windows replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had Direct Pro replace windows in my home this spring. I was very pleased with the product, the pricing and the installation. The installers were very professional and completed everything to my satisfaction I would highly recommend Direct Pro Window and Doors.

Approximate cost of services:
$18,000.00
1 of 1 people found this review helpful.
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Company Response

We love to read happy reviews and are thankful for yours.Thank you!

Alex
Alex
2 reviews Toronto, ON
10/10

New windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had Directpro do work on my house four times, installing four sets of windows and have been overall very satisfied. The whole process was quick, comfortable and professional. Also the installers that were sent were great - quick, clean and efficient do work on my house four times, installing four sets of windows and have been overall very satisfied. The whole process was quick, comfortable and professional. The end price was what had been quoted, so it was a relief to have no surprises there. Also, the installers that were sent were great - quick, clean and efficient.

Approximate cost of services:
$13,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the review! We are happy to hear your windows surpassed your expectations.

Kamil from Concord
Kamil from Concord
1 review Vaughan, ON
10/10

UPVC Windows

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Direct Pro replaced all our windows in 2 stages. They advised me on which windows were the best suited. We are very impressed with the noise reduction and efficiency archived with the new windows we had installed in the front of our home. Thank you Direct Pro for everything!

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
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Company Response

Kamil, we are so pleased that you're happy with our windows and installation. We truly appreciate your kind words!

Anastacia from Toronto
Anastacia from Toronto
1 review Toronto, ON
10/10

New windows and doors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We dealt with Alex from Direct Pro Windows and Doors when replacing all windows in our previous house while preparing it for sale. We were extremely satisfied with the price and also with the efficient and professional job so it was an easy decision to call Alex once again after moving into our next home. This time we had all the windows replaced, plus a new entranceway door and a sliding patio door in the back of the house. We are very happy with all aspects of the job from price, quality of the windows and doors and wonderful team of installers, to the great clean up job they did. I would recommend Direct Pro my friends and family.

Approximate cost of services:
$12,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for the recommendation and your generous review. We look forward to your next installation with us.

Khaled Khadra in Aurora
Khaled Khadra in Aurora
5 reviews Newmarket, ON
0/10

New Windows

very unprofessional service, the quality of the windows and hardware is poor, and they don't come and fix their errors in installation.
They did not caulk most of my windows, and did not care to return any of my calls.

they gave empty promises that on delivery date, the installation staff were really late, they installed in the dark, and missed many things they were supposed to do.

as soon as they receive their money, you can forget about them getting back to you.

a great disappointment

Review has 2 previous versions
Approximate cost of services:
$5,900.00
Any advice to offer fellow homeowners facing a similar project?
Do not hire this company , and hire a more reputable company, you will end up saving more.
3 of 3 people found this review helpful.
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Company Response

We have been to your house twice to adjust your handle on the patio door and the Windows .
We believe that there are no issues once so ever with our product and services .
Even more so after our own investigation we found out that you have posted negative reviews to other home stars vendors and posted "0" mark for them as well .
As an architect and in the construction bussines we believe that you should not do that to other business as we all try to make a leaving .
You should govern your self according to a good faith person .

Kim from Bowmanville
Kim from Bowmanville
1 review Bowmanville, ON
10/10

Windows and front entrance door replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were looking to replace a couple of windows in our house and the front entrance door. We called a few companies for quotations Direct Pro was the 2rd company to come out for quotation. When I met Alex I immediately felt comfortable with him. He was knowledgeable, easy to talk to and by far the most thorough in comparison to the others. Most importantly, I felt he was trustworthy and he did not disappoint. Installers were courteous, professional and respected our home. They were meticulous in their work and took responsibility for cleaning up after themselves. We are extremely satisfied with the quality of work and the crew’s expertise. I highly recommend Direct Pro and will definitely use them again.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Company Response

Kim, we are so pleased that you're happy with our products and installation. We truly appreciate your kind words!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Direct Pro Windows & Doors

Direct Pro Windows and Doors had been providing quality windows and doors in Toronto and surrounding areas for over 10 years.

We offer a huge selection of standard and custom built windows, ranging from basic vinyl, single slider and casement windows, to classic options like bay windows and bow windows.

Any window we install can also include beautiful interior wood cladding.
In addition, we provide quality door installation for residential entrance and exterior doors, front doors, patio doors, sliding doors, and storm doors.

In addition to standard materials like wood, wrought iron, steel, and glass, we also offer fiberglass doors made by Weber Manufacturing Technologies.

Give us a call now - 905-738-9959

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
https://directpro.ca
YEAR ESTABLISHED
2013
PAYMENT METHOD
Cash | Cheques | E-Transfer | Credit Card
LICENSES
Fully Licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.