Fireplace West

Fireplaces
Ottawa ON K0A 1L0
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HomeStars  >  Fireplaces in Ottawa  >  Fireplace West  >  Napoleon Ascent B42 Gas Fireplace
Kim in Ottawa
Kim in Ottawa
1 review Ottawa, ON
10/10

Napoleon Ascent B42 Gas Fireplace

We love our new Napoleon Gas Fireplace, especially with the cool spring weather we have been having. Robin, Conner and Dan were very professional and their customer service exceptional -even helping me out when I had a mishap with the tiles.

Our family room is where we hang out all the time and now it is more cozy/welcoming with the new fireplace.

We highly recommend Fireplace West.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Kim. It's unusual for us to have a client keep working on the mantel finishes after we leave. Great client skill sets. We were happy to help out with a few broken tiles after the fact. Thx for the great review. Robin, Connor, Dan.