You Move Me Toronto/Gta

Moving & Storage
Etobicoke ON M9W 1R2
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HomeStars
Moving & Storage
You Move Me Toronto/Gta
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85%

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Reviews by rating (past 12 months)

Reviews for You Move Me Toronto/Gta

Average customer rating:
9.1 10 (368 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Broken item not reso

In May 2016 I hired you moved me they admittedly broke a valuable antique marble top. Promised to replace multiple times took cabinet. I even provided a contact to fix it. They did not offer compensation or return the re0aired items. David will not respond to phone messages emails or calls to their American heas office. I guess I have to sue for damages.

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
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Company Response

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Private User
Private User
Private User reviews Toronto, ON
10/10

Moving/Relocation

Matt gave us a pretty accurate and honest quote for moving. The actual movers were professional, and hard working. Everything was wrapped and carried out with care. Hands down the best decision we made was hiring these guys, was such a stress-free move!

Approximate cost of services:
$1,300.00
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Company Response

Thanks for the kind words! Stress free is what we like!
Cheers

Private User
Private User
Private User reviews Toronto, ON
0/10

House move

You Move Me provided the worst moving experience I have ever had. A guy called Matthew gave us a quote for a one day move, and made several assertions about their standards of customer service yet our move took 4 days to complete due to so many issues - too numerous to list. The Operations Manager (Colin) provided his business card but then refused to answer his phone or call back ever. To make it all so much worse they charged additional costs to my credit card beyond original quote without my approval, or any explanation. The Manager (Dave) promised to resolve the billing issues but did not. I have followed up several times but they demonstrate zero consideration in wanting to resolve complaints or concerns. We found the crews (all 3 of them - even the non You Move Me employee they brought along to help) courteous, but they too complained about how badly treated they were by You Move Me and how badly run the company is. Please never use this firm.

Approximate cost of services:
$3,000.00
2 of 2 people found this review helpful.
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Company Response

Good morning.
My name is Dean. I'm the General Manager. I was not managing our company is 2016 but I would like to assist in any way I can.
Please call me at 416-572-0202.
I look forward to hearing from you.
Dean

bhann in Toronto, Ontario
bhann in Toronto, Ontario
1 review Toronto, ON
10/10

Moving

I hired You Move Me to move my 91 year old mother into a nursing home w her personal belongings and furniture and can tell you this was a fantastic experience. Vincent and Carlos were outstanding and efficient. They have probably been the best moving experience I have ever had and on top of that they were fun, engaging and Carlos did a mean acapela. Great job guys

Approximate cost of services:
$650.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Moving

We’ve moved from 1+1 bedroom size to another 1 bedroom in GTA area. The guys arrived on time. The move out is very smooth took around 4 hours because we have lot of stuffs. However for the move in, we can only booked the elevator for two hours, but the guys managed to talk to the building concierge and other people to make it works. Friendly and professional moving, really recommended!

Approximate cost of services:
$1,000.00
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danielrende
danielrende
1 review Toronto, ON
10/10

Moving

Professional and friendly. They provide all the moving materials required and wrap/pad all the furniture and fragile items.

Approximate cost of services:
$1,100.00
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r.blake
r.blake
1 review Toronto, ON
10/10

Service: Movers

I requested movers two (2) days before the day I planned to move and they were very accommodating. My movers gave me a 30 minute curtosy call and arrived on time. Both Matt and Griffin (I think that's his name) were careful with all my furniture. Both staff were friendly and professional. I would definitely recommend this moving company to others.

Approximate cost of services:
$260.00
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Company Response

Thank you for leaving this great feedback! Our movers are always ready to move at a moment's notice and with a smile! We truly appreciate your recommendation. All the best in your new home. Best Regards, Meagan and the Toronto Team!

jan and Stan in Toronto
jan and Stan in Toronto
1 review Toronto, ON
10/10

Big Seamless move from Toronto to St..Catharines.

Record speed we moved from T.O. To St Catherines and were sitting down in the living room with a drink in hand by 6 PM no damage everything was in place, super nice guys, what more can we say? And right before Christmas!

Approximate cost of services:
$2,274.00
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Company Response

Jan and Stan, Thanks for sharing your experience! I'm happy to hear the crew was able to get you moved in record speed, we pride ourselves on efficient and friendly service and it sounds like we delivered in time for the holidays! All the best in your new home! Best Regards, Meagan and the Toronto Team.

Private User
Private User
1 review Mississauga, ON
8/10

Moved boxes and furniture from my apartment to my storage unit.

The two guys moved some furniture and boxes to my storage unit. Very friendly guys.

Approximate cost of services:
$450.00
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Company Response

Thanks for leaving us this feedback! Our crews are always happy to help out. Best regards, Meagan and the Toronto Team!

Stephanie
Stephanie
6 reviews Toronto, ON
10/10

Pick up of Furniture Bank donation

Clearing out an estate home, and had a short window of time to get the furniture donation moved out of the home. You Move Me has a partnership with Furniture Bank and were able to be on site for pick up within 2 days of my call. Movers were polite, friendly and efficient.

Approximate cost of services:
$678.00
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Company Response

Hi Stephanie, Thanks for taking the time to leave this feedback! We're always happy to help out with last minute bookings, especially if they involve donations for the Furniture Bank! Best regards, Meagan and the Toronto Team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about You Move Me Toronto/Gta

We're a professional local moving company created to move more than just your boxes. We'll move you with our hard work and genuine smiles. Call us today and we will be at your door tomorrow to deliver an onsite estimate for your upcoming move!
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