Poor quality for work. We spent near $8K to have our house professionally painted.
It was not a good experience and I wouldn't recommend doing Business with Paul. Even though he was respectful and nice in all interactions but the team didn't do a clean job. 2 stars is a fair assessment of the quality vs value.
After calling Paul he sent his colleague who tried to fix some of the issues but the damage was done!
- Approximate cost of services:
- $8,000.00
- Company Response
Thank you for your input Matin, I am grateful there is a forum like Homestars for my clients and potential clients to hear both sides of a bad review. I was puzzled as to who this was as I was dealing with your wife and we have never done business with anyone named Matin in Cambridge as we do not work in the GTA and our contract and dealings were all with your wife.
We had returned after finishing to do some minor touch ups on some areas in your house and I personally returned to fix several patches in your dining room ceiling professionally with 3 visits to apply drywall plus compound that your electrician created and there wasn't any mention of any further deficiencies at that time which was February of this year. I charged $100 for that repair to be a nice guy. Matin tried to help us by doing the patching in 8 closets ( 30 holes per closet ) but patching is a science so we had to redo all the patching he tried to do which chewed up alot of hours which I didn't charge for.
We appreciate you finding us online and detailing your experience. We would like to apologize for any and all inconveniences experienced throughout your project. We did do our best to go above and beyond our usual scope in order to make sure you were satisfied with our work. We were there on several occasions prior to this review without any emails or calls with these concerns. I will work on lowering expectations in the future for clients with older houses and walls with deficiencies. Thank you for the constructive criticism.
Regards,Paul Gagnon
Flying Colours Group