I have a house in Mississauga, which I currently rent out. The tenants were having some issues with the oven not getting up to the proper temperature when baking. I am usually in US for the summer, so I needed to find a reliable appliance repair service that was efficient and could handle everything by phone. Being out of town makes it much harder to coordinate repairs for a tenant. I went online and searched for Appliance Repair. I came up with a few options, but ABC Appliance Repair was close to my neighborhood and when I called, Vlad answered all of my questions right away. He was very professional and helpful and told me that he would call me - and my tenant - the day of the appointment. My only negative is that it took a week to get an appointment from the time I called. But I guess good businesses get busy, so I didn't mind the wait. Vlad called the day before to confirm my appointment, as well as calling me and my tenant 30 mins before arrival on the day of the appointment. He was able to diagnose the problem (replace the bake igniter on oven) within 20 mins and then called to give me the status and cost estimate. I was able to pay by credit card over the phone and received a receipt by email within 30 mins. Overall process was simple, efficient, on time and (I felt) reasonably priced. Cost me $125 to have this replaced with part and labor. Thank you Vlad for a job well done.
- Approximate cost of services:
- $125.00