AGM Renovations

General Contractors
Toronto ON M2M
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HomeStars  >  Architects in Richmond Hill  >  AGM Renovations  >  Extremely Poor Communication
Renee
Renee
1 review Vaughan, ON
1/10

Extremely Poor Communication

My kitchen was done a few months ago.
The finished job is good BUT do not get me started on the staff (not including contractors) of AGM. Extremely poor communication! Some staff being left in the dark on certain issues, some staff being unprofessional and rude, some just plain ignores their emails. The back and forth was overwhelming. I was literally stressed out from this project. I would not recommend AGM at all. The contractors who actually did the work yes, but most of the staff were so horrible. I even get blamed for bringing up issues with my kitchen. Like what???? Ridiculous - From the beginning of my project till the end. To add to this, it seems like I did not get an official inspection of my kitchen to ensure quality checks. My new flooring was scratched, the flooring was replaced in some parts and was not properly done or something because, they are lifting and cracking. Whew!! One of the worst experiences of my life. If you want to use AGM to get your beautiful kitchen go ahead but be prepared for a string of miscommunication and vicious headaches.

Approximate cost of services:
$32,000.00
12 of 12 people found this review helpful.
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Company Response

Hello Renee, we are so sorry to hear about your experience. This is not the kind of service we strive to provide to our clients. Unfortunately we are unable to find your information in our system. If you are a client of ours, please reach out to us at 416-477-5429 or email customerservice@agmrenovations.com so we can look into this. Our clients are very important to us, so we look forward to hearing from you!