Less than 1 year after having our driveway poured it started to exhibit pitting and scaling. We contacted Dylan immediately and he came to have a look and promised he would take care of it. On no less than 4 occasions did he indicate he would take care of things as weather did not permit. Another year and the driveway has gotten significantly worse and now the response is he will not fix it. Will cites all this crap about warranty allowing for certain percentage, stronger salt mixes blah blah. I know other people drive on same roads as I do and their recently poured driveways do not exhibit same issues. All talk and won't stand behind product.
- Approximate cost of services:
- $17,000.00
- Company Response
Harold, I apologize again for not meeting your expectations on your driveway. Please touch base with Kerridge Concrete and see if they stand behind their concrete. Over the years we have spent tens of thousands to fix problems that weren't workmanship related. Our professional labour only works with the product that is delivered to us curb side by the ready mix companies in this city. Both parties, you and I, have zero recourse against these companies for inferior products. With that you have shed light on the largest issue in the concrete industry. I truly wish you well and am regretful that our business relationship didn't end differently.