Instant Lawns

Landscape Contractors & Designers
Ottawa ON K2G 2K4
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HomeStars  >  Landscape Contractors & Designers in Nepean  >  Instant Lawns  >  Replace Lawn and Install New Garden Bed
Caroline in Ottawa
Caroline in Ottawa
17 reviews Ottawa, ON
10/10

Replace Lawn and Install New Garden Bed

When I moved into my house two years ago, the front lawn was in bad shape and had a massive garden that was in even worse shape. I tried for two years to sort them both out and finally gave up this spring. The garden needed more upkeep than I was willing to give it and the lawn was a mess. Based on the reviews here, I called Instant Lawns. I wanted new sod and the garden reduced to a more manageable size.

The estimate was done on May 21. It included sod and topsoil for the new garden bed. I was told it would take 5 or 6 weeks before the work could be done and it came in right on schedule on June 30. Everyone in the company I dealt with was friendly and professional. I was notified two weeks in advance with the install date which gave me ample time to get all the plants out of my front garden. The team arrived on June 30 right when they said they would and, in just under 5 hours, I had a new front lawn and garden bed. I was absolutely amazed at how hard and how fast the team worked.

I also had occasion to test the customer service and warranty when one piece of sod turned out to be defective. The day after install, it started to turn brown and gradually died. Since the day after install was a holiday, I couldn't call the office until the following Monday. Thursday afternoon the dead piece of sod was removed and a new one installed.

This was a good experience from beginning to end and I wouldn't hesitate to recommend them to anyone looking for "instant grassification".

Approximate cost of services:
$2,345.00
2 of 2 people found this review helpful.
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Company Response

Thank you so so much Caroline! It was a pleasure to work for you, and be a part of this incredible transformation. If you ever need us, please don't ever hesitate to give us a call!