Replaced bathroom sink shut-off valves
to replace the valve and the old water supply hose as well. I told
The cold water shut-off valve underneath our bathroom sink was leaking and soon the leak became more serious, so it was time to get it replaced. This happened on a Friday evening. I called a couple of other 24-hour plumbers, but no one was available to come over. I tried Drain Rooter Plumbing and wouldn't you know it, they had someone available to come over. Mike came over at around 8 pm, and the first thing he did was introduce himself and gave me a business card. He then took a look at the problem and explained what he had to do, which was obviously to replace that shut-off valve. Since the hot water valve was also old, I thought it best to have it changed as well. Mike said it wasn't a problem and gave me a discount. He changed the valves, supply hoses, trim plates, and
did a great job. He was also quite cordial and easy to talk to. He finally made sure the job was done well once he had finished. I would definitely recommend this company for any plumbing-related needs/issues. Btw, Alexandra who takes calls, is also quite cordial.
- Max, Toronto
- Approximate cost of services:
- $490.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We appreciate your feedback Max! Our response team is quick to arrive to your doorsteps and diagnose the problem - no matter the time of day! We know that emergencies can occur at the most inconvenient times which why we offer 24 hour service. It is our goal to bring you a peace of mind from the moment we arrive. If any other issues arise, we're here to help! Regards, DrainRooter Plumbing Team