We had a drain backup when we were using the washing machine. After it happened the second time, I called Drain Rooter based on the positive reviews from this site. On one of the worst weather days of the year, Mike from Drain Rooter was able to stop by within an hour or so. He tried a few things to inspect the problem, but discovered an even bigger issue with our plumbing. He eventually diagnosed the issue which required a lot more work, and said he could come to fix it the very next day. He didn't charge me anything for almost 2 hours of work on the first day, as he said "I didn't fix anything". So his crew came the next day and was able to replace some damaged piping under our floor. He was transparent with me every step of the way, offered realistic advice, and the cost for the work done was on the low end of our expectations. I would not hesitate to call Mike back for any other plumbing issues we experience (hopefully not too soon!). Thanks!
- Approximate cost of services:
- $1,500.00
- Company Response
Thank you for your feedback Steve! No matter the weather our plumbers are ready to help fix a plumbing issue. We pride yourselves with our quick response team that is able to assist any of our customers within an hour. Our diagnostics are in-depth and transparent - this way our clients know the root of the problem and the solutions available to them. If you experience any other plumbing issues give us a call, we're here to help! Best wishes, DrainRooter Plumbing