Rework of laundry room plumbing
After waiting for 5 hours for a no-show other plumber, I called around and DrainRooter was able to have someone come that evening, saving what would have been a wasted day on our renovation. John was here within 2 hours (of which 1.5 was during Friday evening rush hour along the 401). We had a friend move our laundry pipes and drain the previous week, but weren't 100% comfortable with whether the work was done correctly. John was able to point out what was correct and which items were not, and explained the codes and how the plumbing works, while explaining what he needed to fix and why. Everyone knows that you should never leave plumbing to a non-professional, and we know that, and still we tried. In the end, we would have had a burst pipe, causing much more damage. (John showed us the pipe that would likely have broke and explained how he could tell.) He had his work done neatly and quickly, and cleaned up the area well, and at a good price. DrainRooter and John were very helpful to keep our renovation schedule on track and save a potential future big expense! Thanks so much!
- Approximate cost of services:
- $378.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for sharing your positive experience with us! We do our best to accommodate all our client's schedules and when it comes to staying on schedule when doing renovations, you can rely on us to have the work done right and on time. All of our plumbers are licensed, insured and bonded which means that you can trust that our work is done right and according to code; we do not take shortcuts, all work is done according to the Municipal Plumbing Codes to ensure that no issues will arise in the future for the work that was done. When working with pipes it is very tricky and takes a plumbing professionals that knows all the industry secrets to have the piping done right when working with limited space and awkward angles. John has been a plumber for over 20 years and is one of our valued treasures. He is knowledgeable, friendly and knows exactly what to do in every situation. If you ever need a second opinion John is the plumber to call and he is always happy to help. We are very glad that we were able to help keep your renovation schedule on track and keep the costs within your budget. John said had a pleasure working with you. Best wishes, DrainRooter Plumbing team