Fahselt Overhead Door Inc.

What's a girl to do? I was literally stuck in my garage. I was glad I didn't have to get to work that day. I did eventually get out by pulling and wiggling everything and having to lift a very heavy door. So I stewed on it overnight and figured it probably needed more than my 3 step stepladder. I googled garage door repair near me and up popped 3 choices, 2 in other towns and one in my own. I like to shop local if I can. I dialed and spoke to Neal, it just so happened that his repair man was in the neighborhood. He was at my garage in 10 min. no exageration. He had the part required on his truck. The homes in the neighborhood are the same age and things are bound to wear out. Very good customer service, Neal checked in a number of times to make sure everything was ok. Highly recommend

Fahselt dealt with my Insurance Claim professionally and promptly, alleviating stresses endured as a homeowner being a victim of theft, and left unprotected having damaged doors. They went over and above to secure my property immediately, giving my personal sense of security priority. Friendly, highly personable and exceptional skill in the completed work. They say good things can come out of a bad situation, that is Fahselt for me!

Had an issue with a garage door at my rental property. He made it over the next day. He was so knowledgeable and helpful. Fair price and was super helpful in advising of the current issue and the expected life left on other components. Overall amazing experience.

I was initially upset after my dealings with Neal, as my invoice was higher than quoted. There was extra work that needed to be completed, but after speaking with Neal on the phone I was under the impression that I wouldn't be paying for it. When I received my invoice I was very upset as there was extra labor on there. I let Neal know of my frustrations, but still paid the bill. After writing a negative review for Neal on this site he contacted me in hopes to improve my experience. I did have to wait a little while and remind Neal of his offer to come out, but he did end up coming out a few days ago and fully explained all of the extra work he had to do for my garage. I also believe he only charged me for an hour or two of extra labor when it took an extra four to do the work, so I appreciate that now. My experience with Neal began as a negative one but he worked to make it a positive one. I think he was just going through a busy, tough time with his company and I was really frustrated with contractors, so we just clashed. I'm not pretty happy with Neal (now) and would likely recommend him as he seems to actually care about his company and the work he does.

Neal Fahselt did an excellent job of programming two new automatic door openers and making sure they were working properly. The price was very fair and the service was professional. He also was very thorough on a second garage door, making sure it was working properly and doing required maintenance. He went out of his way to make sure I was looked after.