Cool Flame Heating And Cooling

Was given a great deal. Jeremy was punctual and informative and friendly. He gave me options for my repair so I didn’t feel trapped with minimal options. Can’t say enough positive things about my experience

I found Cool Flame on Home Stars when we needed our furnace cleaned. Dwayne returned my call promptly and Jeremy (?) did a great job, quick and clean. When I asked him to check out the humidifier that comes with the furnace, he found that it was not working at all and probably hadn't in years. The solenoid needed replacing. He got the part and it's been working well since. My husband and I have found this has made a big difference in how dry our skin is during the winter months and are grateful the problem was repaired. We used Cool Flame again for a small job a couple of months later and will call them again if needed. Great friendly service at a reasonable price.

Called Dwayne early morning, left message that furnace had stopped working. Received call back very quickly. Dwayne said he could be out late morning. He arrived around 10 am, had the problem diagnosed and fixed in about 20 min. Dwayne was very efficient, friendly and certainly new what he was doing. I would highly recommend his services and will definitely call him again.

Dwayne and his team were really professional in walking me through the entire process of installing the gas kitchen top. They were prompt for the installation date and also quick to respond to questions. I have already referred them to my friends and would definitely recommend them to others

Great to deal with from start to finish. Competetive prices, honest and easy to understand diagnostics and recommendations. Respectful and efficient staff, showed up on time, finished on time and did quality work. I'll be calling Dwayne when I need any furture HVAC work.

Oil to gas conversion. New Furnace & A/C.
T for BBQ & planning for all our possible gas needs. We pay rural hydro rates so being able to switch any appliance to gas was a priority.

Gas fireplace install.
* Approx 1 yr later, Dwayne was great with trouble shooting & providing instructions when some batteries were used up on a connection in fireplace.

Furnace cleaning & A/C maintenance. (A/C had to sit for awhile due to septic install.)
Price reflects recent service & tax. We received a discount.

Dwayne and his staff are great. Thanks!

Cool flame was contracted by durham fibreglass to install the gas line for our new pool heater. His team showed up on time and did a very clean install. When done checked all other appliances to relight pilot lights. Much appreciated. Will use again if the need arises.

The gas stove installation I did went smooth and the price you quoted was very fair. Installed professionally with no hidden charges. I would recommend Dwayne for any gas work.

Dwayne and the boys did a bang up job on the furnace a few years back. A/C conked so called him back in and now we're 2 for 2.
Dwayne is the guy. Is that thirty words?
Yeah, go with Cool Flame.

Great team of guys. Wonderful company. I would highly recommend them to anyone who needs something done. Very professional and honest. They just finished putting in a pool heater for us and will be coming back to hook up a fire pit as well. We are very happy with the work they did.