Cool Flame Heating And Cooling

Formerly DTM Heating and Cooling
Heating & Air Conditioning
Hampton ON L0B 1J0
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Heating & Air Conditioning
Cool Flame Heating And Cooling
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Reviews for Cool Flame Heating And Cooling

Average customer rating:
9.9 10 (131 reviews)

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Steve
Steve
3 reviews Whitby, ON
10/10

BBQ gas line and hook up

Dwayne came to assess our current gas line to determine the most cost effective option to hookup our outdoor kitchen BBQ. We were impressed with his knowledge, honesty, pricing and efficiency in getting the job completed for us. We would highly recommend!

Approximate cost of services:
$450.00
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Company Response

Thanks for the review Steve. The countertop on the outdoor kitchen looks amazing. Happy Entertaining:)

Mark Williamson from Whitby
Mark Williamson from Whitby
4 reviews Oshawa, ON
10/10

Responsive, Professional, Would Highly Recommend!

Cool Flame has done 3 jobs for us in the last year. Darren came to service our furnace last winter - quick fix, and relatively inexpensive. This summer Dwayne replaced our AC unit and repaired our Mother's AC unit. On all occasions they were responsive - of course it is always urgent when you are uncomfortably cold or hot! They were also professional, courteous and did what needed to be done efficiently and effectively. They did what they said they would do, for the price quoted. We will certainly use Cool Flame again for our heating and AC needs and would recommend them without hesitation.

Approximate cost of services:
$2,800.00
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Company Response

Thank you Mark for the great review. It was a pleasure helping you guys out with all your HVAC needs. thanks again.

Private User
Private User
Private User reviews Hampton, ON
10/10

Pool connection

Pleasure to deal with
The work was done in a professional manner
Answered all our questions and concerns
the pool heater works great
Very reasonable priced
We would highly recommend for any of your gas services

Approximate cost of services:
$500.00
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Company Response

Thank you for the great review. Enjoy the summer!

James in Ajax
James in Ajax
5 reviews Ajax, ON
10/10

BBQ Gas line installation

Would Highly recommend Dwayne and his team.
They responded to calls quickly and answered all of my questions.

They properly communicated onsite installation date and time. The installation was neat and tidy.

Great Job!!!

Thanks,
James

Approximate cost of services:
$400.00
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Company Response

Thank you for the review James. Much appreciated and happy to always help out.

Private User
Private User
Private User reviews Oshawa, ON
10/10

HVAC service

I was using Coolflame for all our Cash 4 You Durham stores for the past 5 years.Never had a better service with any other HVAC company before.
Fast,efficient,reliable,moderately and very affordably priced!Lowe the owner Dwayne and all the guys who work for this company.Recommend for anyone:business or home.
Kirill

Approximate cost of services:
$450.00
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Company Response

Thanks Kirill for the review. We appreciate the support and we tend to keep up with all of the above said, with everyone:) Thanks Again.

1980 in Hampton
1980 in Hampton
1 review Hampton, ON
10/10

Gas Fireplace Service

Dwayne came highly recommended to me and when I called for a service repair on a gas fireplace, he took the call himself and quickly booked a appointment for the next day. Technician Jeremy did a great job accessing the problem as a faulty Thermopile and made the repair. I was happy with the cost of service call and will definitely will call Dwayne for any future repairs.

Scott Ferguson.

Approximate cost of services:
$364.99
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Company Response

Thank you Scott. We appreciate the review. With NO diagnostic charges, we feel that prices stay fair.
Thanks again!

Hélène in Ajax
Hélène in Ajax
1 review Ajax, ON
10/10

Prompt and professional

I've trusted Dwayne and his team for all issues with heating and cooling. I know they will always perform the job professionally, and I trust their work. This time, the furnace stopped working. Dwayne responded to my message promptly (after hours, of course) and had Jeremy out the very next day. The weather was warm enough that it was not an emergency. Jeremy was professional, and took the time to educate me on what he had done, and on how to choose filters for my furnace. Dwayne, you should know that Jeremy represents you very well! Thank you gentlemen for the great work, as always.

Approximate cost of services:
$500.00
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Company Response

Thanks Hélène for the great review and thanks for the trusted service. We try to give appropriate and professional advice when we can.

Genevieve in Ajax
Genevieve in Ajax
1 review Ajax, ON
10/10

AirConditioner installation

Had a recommendation from a family member.
Great communication, appointments were timely for a quote and installation. Flexible with appointment. Respectful and tidy. Would highly recommend for heating and cooling needs!

Approximate cost of services:
$2,599.00
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Company Response

Thanks for the review Gennie. When the warmer weather arrives, enjoy the working ac:)

Jeff
Jeff
2 reviews Hampton, ON
10/10

Furnace Repair

I run a Property Management company in Oshawa and use Cool Flame for all of my furnace and A/C repairs for clients. Dwayne and his team are responsive, professional and quick to diagnose and repair the issue at hand. They do a great job of fixing it right the first time.

If you are looking for HVAC professionals that will fix the problem quickly and have fair pricing, then call Cool Flame.

Approximate cost of services:
$100.00
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Company Response

Thanks Jeff. It is great working with you guys as well. Thanks for all the trust and support. Until next time:)

Jasmine in Newmarket
Jasmine in Newmarket
1 review Oshawa, ON
10/10

Will recommend

We have been using Cool Flame since our pool heater stopped working right before our big house warming pool party and Dwayne was able to squeeze us in and come on on very short notice to make sure our party went off without a hitch. Since then I have had them clean our old furnace and just last week when our 20+ year old furnace called it quits, I knew the first person to call was Dwayne. Both Jeremy and Dwayne worked together to diagnose our furnace and help us purchase a new one which they installed seamlessly. I came on here to write a review because they are the type of company you want to see do well. Dwayne is a genuine, trustworthy professional and I have already recommended him to family and friends and would recommend to anybody. I honestly can’t say enough about these guys and this company!

Approximate cost of services:
$3,500.00
1 of 1 people found this review helpful.
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Company Response

WOW! Thanks Jasmine! We will see you guys soon and have a quick look at the pool heater before the season starts. thanks again for the great review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cool Flame Heating And Cooling

Cool Flame Heating and Cooling is a full service heating and air conditioning company. Whether you need a full heating and/or air conditioning install or you need your units cleaned out, we can do that!

Cleaning and Maintenances
Furnace and AC Installation/Service
Hot Water Heater Installation/Service
Pool Heater Installation/Service
Oil / Electric to Gas Conversion
Duct Work
Custom sheet metal
BBQ / Stove / Dryer Gas Lines
WE NOW DO DUCT CLEANING!!

Call us or message us today for a free a estimate and to book an appointment.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnaces, Air conditioners, Hot Water Tanks, Tankless water heaters, FirePlaces, Pool heaters, Humidifiers, HRV's, Thermostats, Boilers, Heat pumps, Ductless split systems,
SERVICES
Installations, Service and Maintenance of Furnaces, Air Conditioning, Hot Water Tanks, Tankless Water Heaters, FirePlaces, Boilers, Ductless Split systems, Heat Pumps, Gas Dryers/Stoves/BBQ's, Humidifiers, Thermostats, Air Cleaners. Installation of gas piping of all propane and Natural Gas appliances. Custom Duct Work Installation. Rental Furnaces, A/C's, Hot Water Tanks and Tankless through Enercare Solutions.
BRANDS
We can service all makes and models of hvac equipment. The brands we install are: ICP.com, Tempstar, Keeprite, Maratherm Rinnai, Triangle tube combi boilers, Continental fireplaces, RayPak, Sta-Rite, Pentair, General Aire 1042, Vanee, Honeywell, White Rodgers, Sensi thermostats, Bradford White, HTP, Slant/Fin, LG, Rheem, GSW.
SPECIALITIES
Furnace installation, Air conditioning installation, Fireplace installation, Hot water heater installation, Pool heater installations, Service on all brands of equipment, Gas line installations.
WEBSITE
http://www.coolflame.ca
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque, American Express, Cash
LICENSES
Gas Technician 2, 313D
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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