Toronto Comfort Zone

Great customer service by Sonny and team. Very professional and always very accommodating. Very reasonable prices as well. Would highly recommend!

We are very happy with the service we received from Sonny and the crew. Sonny ordered and delivered the product on time. The installers were polite, considerate and friendly. The installation was very well done. We would definitely recommend Toronto Comfort Zone.

An excellent experience from start to finish. We wanted something to make our basement warm and cosy during the winter. Sonny guided us to the appropriate gas fireplace. His installation team were professional,friendly and left the installation site immaculate. We had a few minor concerns and these were quickly addressed by Sonny. He is very responsive to any emails or telephone calls. I highly recommend Toronto Comfort Zone.

Sonny and Luigi were great to deal with. I had my brick 100 year old wood burning fireplace replaced with a beautiful modern piece that was custom made from a drawing. I could not have been happier. It took a little longer than expected but worth it. I couldn’t be happier.

Both the sales and installation people were good to deal with, professional, friendly, helpful. The work was done quickly and the mess was cleaned up. And the fireplace looks and works great.

Installation of a fireplace unit. Sonny was amazing to work with!!!!! I highly recommend sonny and his team.

Very helpful through the process of recommending and explaining the is and outs of installation. Answering many questions other “experts” were unable to do. We had a very favourable experience.

Good reviews led me to Toronto Comfort and I was not disappointed. The whole process was professional and efficient, from my first visit to their store, when my questions were given the attention and detail I wanted, through to the installation by Chris. Toronto comfort provide a level of service not easy to find in the world of "big box" stores. I am delighted with my gas log insert...I am ALMOST looking forward to cold weather!

I could not be more delighted with the service and expertise provided by Toronto Comfort Zone. On the purchase side, Sonny was extremely patient, taking the time to explain each and every option, and the respective negatives and positives. He was honest and intergral. This is a boutique style business and you get personalized attention, rather than walking into an impersonal depot. Arek, who installed the fireplace was clearly very skilled , and has pride and enjoyment in his work. The result exceeded my expectations. The fireplace that was installed looked even better than in the glossy catalogue - that says a lot.

My experience with Sonny was top notch. I live in the neighbourhood and walked into his shop to learn about gas fireplaces, as I needed one for my renovated house. I learned everything I needed to know in the 10 minutes I spent with him, and he was so great with email follow-up that ensued, providing prompt and thorough responses, that I ended up getting my fireplace with him within a couple of days. Awesome service and competitive pricing. I highly recommend Sonny and his shop!