Toronto Comfort Zone

Installed Napoleon fireplace insert. Very helpful and knowledgeable. Great customer service and fair prices! I would recommend Toronto Comfort Zone
Darren

I visited the Toronto Comfort Zone showroom and was assisted by Sonny. He was such a delight to deal with and was very professional and prompt from the start of my inquiry. I purchased the Dimplex 50" Prism Linear Electric fireplace and he patiently walked me through all of my options before hand.

I would highly recommend purchasing from them!

Requirement to remove the gas insert so that the brick fireplace could be refaced with marble / re-install gas insert.

Sonny is a pleasure to work with. He is very responsive and professional.

We bought an electrical fireplace for our new build house. It took few good emails to determine what would be the best model and design that fit our goals. Sonny was patient and sent us information and detailed quotes in a timely manner. We would highly recommended working with Toronto Comfort Zone.

We had issues with our fireplace creating extra soot. We previously had it inspected with our furnace appointment and they couldn't figure out why it wasn't working. Within one day of calling this company they came and fixed it at a great price and FAST! The gentleman who came (Reza) was extremely knowledgeable and a true master at his craft. Such an amazing experience. I highly recommend them to anyone for there gas fireplace needs.

Toronto Comfort Zone provided and replaced old wood-burning fireplace with a new gas fireplace, all required installation 'fixes' included. Sonny is great. He's very helpful and provided all supported required and beyond.

We are very pleased with the work, quality, and professionalism of Toronto Comfort Zone. With everything in lock-down due to COVID, much of the process was done online - which was appreciated. Sonny was prompt and walked through our options for inserts and ensured our needs were met. The guys that installed the fireplace were knowledgeable and capable -- even going above and beyond by touching up loose bricks on our chimney when installing the exhaust. They took pictures to show me that the job was done right.

These guys definitely know what they are doing and we highly recommend them for your needs.

I can’t say enough great things about this team. They were able to complete the job quicker than I had anticipated. Everything was co-ordinated through Sonny, and we are extremely happy with the end results. Luigi made sure we signed off on every little detail. Sadiq went to 8 different places in search for the perfect slab of marble for us. The whole team gave 110%.

Toronto Comfort Zone is highly recommended.
Sonny is an expert in the field and showed great patience as we explored gas options and eventually settled with an innovative electric model.
Sonny was able to work with my constraints and make suggestions to met my needs and save a few $ in the process.
Will return.

Testimonial from real person:
Great service rating 5/5.
Staff knowledgeable and honest,
Delivery as promised,
Product (fireplace door) better than expected.
Installation quick, clean, Covid measures fully compliant.
Overall, excellent value for the price.
Yes, I recommend Sonny Fireplace, I would use their service again.

BD, Toronto, Aug, 2020