I was in a rush to find a plumbing service to unclog my kitchen sink and happened upon "Preferred Plumbing" through a google search. Without doing my due diligence and reading reviews I agreed to a service call for $129+hst.
I had a similar experience to others who have written negative reviews.
Raphie (owner) and his crew showed up promptly and surveyed the situation. He gave me 4 options ranging from $679 -$2300. I was shocked and told him so. He talked about the cost of doing business, post covid and the price of supplies. (my job required no materials) I could have walked away and lost the service call fee but instead I chose the cheapest option, snaking the kitchen drain, which I called for in the first place.
It was stressed to me that this was the band-aid solution and would only have a 30 day warranty. The job of snaking the sink took almost less time than it took for Raphie to write up my 4 options. Pretty expensive hourly rate. I have since done some investigation and feel the fair price for the service would have been $300-$500. Raphie and staff were all very pleasant but why not.... they are smiling all the way to the bank!