- Approximate cost of services:
- $189.00
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Hi Tammy,
I was not aware that you had issues with leaking and a broken window.
I also don't recall going back to fix anything at your home.
I just talked to your husband Hal and asked him what the window and leaking was all about. He told me that there is a corner in your new aluminum eavestrough that has a small leak that a corner of the window frame is cracked. I asked him to email me the pictures. I will reseal the corner of the eavestrough in the next few days and see at the same time how I can fix the crack in the window exterior moulding.
It looks like this review was collected by phone by the staff at homestars.com and your review got misunderstood/written by them.
I will contact you in a few days when everything is perfect.
Justin
--------May 28 update------
Hi tammy, I was at your home today and did not find the leak in the eavestrough corner. There was a lot of pine needles in it. I think the leak was caused by damming which resulted in overflowing. I cleaned them and everything seems to be ok now. For the window, I did see a piece of damaged J channel (vinyl) on the right top of the window. This was probably damaged when we removed the old wood soffit boards and installed new vented aluminum soffits on your home. I have added it to my service list and we will change it. --------June 10 Update------Yesterday, we took apart the vinyl siding around the window and replace the damaged J channel and re-installed the siding. Everything is completed.
Justin