After waiting 14 hours for our driveway to be cleared, along with 2 calls and two emails, I have to say that I don't think this service could be any worse. 8 hours ago, they went past our house but did not clear the driveway, and have not responded to our emails ( except a robo-response) or come back to do so since then. This is unacceptable, considering there have been only 2 real snow events this year, and service has been terrible on both.
Extremely disappointed Appleseed customer
- Approximate cost of services:
- $500.00
- Company Response
I am very sorry to hear of your experience during the record breaking snow event. It sounds as though you may be emailing a different office location as all of the emails received in our office ARE responded to directly. Certainly our men have been working very hard to get to the laneways amidst the many challenges of side streets impeding traffic or abandoned cars throughout the streets. They do continue to remain out today re-clearing laneways and chasing the city plows as they make their way through to clean up the city streets now too.