While Appleseed does a good job when they do show up, in our first year there have been too many instances of no-shows, despite repeated correspondence with Mr. Dale. More disturbing is the insistence of the driver that our laneway had been cleared, when I in fact ended up shovelling it myself on more than one occasion. Its very annoying to receive repeated notifications, as happened yesterday, that ploughing was imminent, only to be a no-show again.
This was my first experience with contracted snow clearing, I will try a different company next year.
- Approximate cost of services:
- $300.00
- Company Response
Im really sorry you feel that way Beverly. In checking our records you have voiced a complaint twice in over 15 storms and these two complaints are in fact after the initial main clearing had been done. Second clearing the next day are at the descretion of the driver at each laneway. if cars are there we do not attempt to clear.Many times clients get impatient and try to shovel before the driver arrives and then claim we "missed them". We could have apparenntly missed you once on a second courtesy clearing but regardless,we are very sorry. Hopefully after experimenting with another company you recognize that we are in fact the most reliable firm out there.
Ken