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I am sorry that your experience was not the best that it could have been, we strive to provide the best service in moving industry. However, we would like to explain our service in details. First of all, that was a huge move which definitely require 2 truck and at least 4 movers. Information that was provided by the client that it is small move was not accurate. Fully furnished house 2600 sq ft with 150 boxes it speaks for itself. We made proper packing, disassembling, two trips with stuff back and forth. Regarding the lunch, the movers planed to order pizza themselves, but it happened that client got ahead of them and ofered the pizza to them. So, they accepted the offer. It was such a hot summer day, that their lunch would not survive even until the pick up address. Moreover, according to the labour law we provide heavy job and have the right to take a breaks to recover.
Regarding the damages, unfortunately this client informed us about the damages 3 month after the move was done, which is obviosly too late to open a claim in insurance and do any investigation. From our side, we sent professional and well versed eployees in the moving industry. They protected all the furniture and never dropped any boxes.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
My moving experience with Smart Movers
Hi Nancy, Thank you for your positive review! Thank you again for choosing us to assist you with your moves. All the best and Happy New Year!!!
Thank you so much for your kind review! Providing top quality service is our goal. Thank you again for giving us the opportunity to move you store. Your business is very important for us. We wish you all be best and happy Holidays!!!
Smart Movers is one of the leading full service moving company in Canada. We are a professional moving company with highly qualified employees and specialized trucks and supplies. We fulfill every move with great care, complete safety and fast and maximum efficiency.
We offer the following full range of services: residential, commercial, provincial, national, packing service with packing materials, disassembling and assembling, climate controlled storage, sensitive moves such as piano moving and pool table moving, garbage removal and cargo deliveries.
We have earned a high referral rate from our customers and great reputation because the main priority of our moving company is our client's Satisfaction.