While the customer service aspect of this company was great, we were disappointed on the actual move day because of how long it took the movers to pack the truck, and they were not careful with some of our furniture and we have discovered rather large scratches on our wardrobes and shelving units.
The movers were really nice guys but the younger of the two definitely does not have much experience in moving furniture and a lot of the work fell on the older more experienced mover which really hurt us for time.
We had all of our furniture disassembled, packed and wrapped before the movers arrived, and my husband helped with loading and unloading the truck, but it still was an 11 hour move for a 2 bedroom apartment.
The time I could overlook because that's how it goes sometimes, but what really upset me was the damage to our furniture. Because of this I would not be likely to recommend this company, more than likely we will move ourselves next time.
- Approximate cost of services:
- $1,000.00