Ionator Cleaning Solutions

Formerly Barrie Carpet Cleaning
Carpet & Rug Cleaning & Repairing
Georgina ON L4P 2Y8
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96%

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Reviews by rating (past 12 months)

Reviews for Ionator Cleaning Solutions

Average customer rating:
9.8 10 (50 reviews)

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ElaineW
ElaineW
1 review Georgina, ON
10/10

Carpets look fantastic!

We had a living room rug and carpeted stairs that were in desperate need of cleaning. I had tried myself with a rental carpet cleaner but it just couldnt do the job. I booked an appointment quickly and easily with Ionator and I couldnt be happier with the results! Wow!
James was friendly and professional and also very thorough. I would highly recommend this company.

Approximate cost of services:
$140.00
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Company Response

Thank you so much, Elaine for leaving us such a great review! We appreciate you leaving the time to give us some feedback. Look forward to working again with you possibly in the future.
Thanks again !

Sanja Goldie in Georgina
Sanja Goldie in Georgina
1 review Georgina, ON
10/10

Carpet & Outdoor patio Cushions

I would highly recommend Barrie Carpet Cleaning for their services ! James the owner personally does all the carpet cleaning himself-he takes so much pride in what he does- as he always does a fantastic job ! I am always thrilled with the end product of his carpet cleaning & patio furniture cleaning ! James -Thank you so much for your services !!! I would highly recommend you to all my friend and family !

Approximate cost of services:
$100.00
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Company Response

Thanks so much Sanja for taking the time to write us a great review. Look forward to working with you in the future. Thanks again

MarinaNasir in Toronto
MarinaNasir in Toronto
1 review Innisfil, ON
10/10

Carpet cleaned house

Arrived on time and completed the work thoroughly by listening to my main areas of concern. He was very Thoughtful to have shut off the lights behind him and keep the front door as closed as possible to prevent the rest of house from getting cold. He does an incredible job spot cleaning in high traffic carpeted areas. 10 stars! Will hire again and recommend to my neighbours. Today is April 12,2019

Approximate cost of services:
$200.00
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Company Response

Thanks for taking the time to write us a review. It was a pleasure working with you Marina.

Private User
Private User
Private User reviews Orillia, ON
10/10

Carpet cleaning

Amazing service. Thank you for always providing the best! Carpets always look amazing. We do our carpets every few months and this service is very affordable. If you have any questions about what carpet cleaner to use look no further.

Approximate cost of services:
$100.00
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Company Response

Thank you for leaving such a wonderful review. Always a pleasure working for you!

Josh in Mississauga
Josh in Mississauga
1 review Barrie, ON
10/10

Carpet Cleaning

I have used Barrie carpet cleaning twice to clean the carpets. They did a superb job, getting out tough stains. Their prices are fair, they are on time, and most importantly they do a fantastic job! They are great at communicating and scheduling service when it is convenient. I would highly recommend them if you need your carpets cleaned.

Approximate cost of services:
$200.00
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Company Response

Thanks josh. Glad you are pleased with our work. We really appreciate you taking the time to write a review. Hope to see you again sometime in the future.

Cheers

James Ion
Barrie Carpet Cleaning

Brenda F. in Los Angeles
Brenda F. in Los Angeles
1 review Georgina, ON
10/10

Georgina Carpet & Upholstery Cleaning to the rescue!

We highly recommend this company. Thanks to James for his care and expertise for a job well done! He arrived on time with all the professional equipment needed for the job. He recommended a course of action and he didn't disappoint. In the end, our soiled sofa is like new again.

Approximate cost of services:
$100.00
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Company Response

Thank you! Very happy you are pleased with the job.
Was a pleasure doing business with you. Just to clarify this job was done in Georgina,ON.

Red Dog  in Georgina
Red Dog in Georgina
1 review Georgina, ON
10/10

Great service

James was very professional and the cleaning was excellent. We had three area rugs cleaned and they look brand new. Highly recommend this company and will use them in the future without a doubt.

Approximate cost of services:
$110.00
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Company Response

Excellent to hear. Glad you were happy with the work. Hope you had a merry Xmas and have a happy new year!

Cathy O.
Cathy O.
3 reviews Whitchurch Stouffville, ON
10/10

Carpet cleaning - 3 bedrooms

The team arrived on time, were very personable, the carpets were beautifully cleaned and fresh and the price was very reasonable - even with the 15% tip I gave them because I was so pleased!

Approximate cost of services:
$128.00
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Company Response

Thank you Cathy. Glad you are pleased with our work. Look forward to more business opportunities with you in the future.

Toad
Toad
6 reviews Georgina, ON
2/10

Not impressed

The price was right, but sometimes you get what you pay for.

We had a sectional, 3 chairs and an area rug "cleaned". My original call was because the couch and 2 small chairs had a musty smell to them from being in a basement.

When the service guy arrived I asked him if he could smell the must and he said yes. I ask him if he could get rid of the smell and he said yes he could for sure.

Not only did he not remove the smell, the sectional, chairs and rug were still wet, not damp from Sat morning, until right now when I write this ( Tuesday ). We have had fans blowing on them since Sat afternoon.

I contacted the company and spoke with the man that did the work and told him the problem. According to him, he has the best equipment in the business and what would I like him to do?
Well, my shop vac can remove water and dampness from furniture and that only cost me 50 bucks.

His attitude was unprofessional when confronted with this problem.

I would like to point out that I can understand that humidity affects drying time, but when asked he said 4-5 hours and it would be fine. It's going on 3 full days now.
He did not remove the smell, not even a little. Now it smells like musty and the horrible smelling cleaner he used. We have since removed the covers from the couch, and the insides and are cleaning them ourselves.

And the carpet I still wet, and wasn't even cleaned. still fur and stain on it.
So not impressed. I won't use them again and do not recommend them.

Approximate cost of services:
$170.00
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Company Response

Hi Toad,

We are sorry you're unimpressed with our upholstery cleaning service. Most customers are normally very impressed with our cleanings.

Unfortunately once in a while people's expectations are not met and we hear back from our customers which is great.

We normally try to rectify the problem and fix it to make a satisfied customer. Unfortunately we offered you some alternative measures after steam cleaning the smell out of your sofa you had purchased was not a success.

We did not receive a response to our possible solution to the problem and feel we've done everything we can do short of refunding your money.

We apologize for any miscommunication you may have had with James. Although we do try our best, unfortunately we cannot guarantee odours to be removed 100 percent of the time.

We do a professional job with professional equipment and top quality cleaning solutions and most of the time get positive feedback from our customers.

Thank you

Mica in Vaughan
Mica in Vaughan
1 review Vaughan, ON
10/10

General carpet cleaning

Honestly these guys did an AMAZING JOB. So happy that I found them online, will definitely have them come every 6 month to keep my carpet looking fresh and clean. Couldn't be happier with there service!

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Mica for taking the time to write us a review. Definitely a pleasure doing business with you and look forward to more opportunities in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ionator Cleaning Solutions

Barrie Carpet Cleaning provides premium Truck Mount Carpet Cleaning, Upholstery Cleaning & Tile & Grout Cleaning services to homeowner's and business' in the Simcoe and York Region area. We provide amazing results day in and day out with our powerful truck mount system. Giving you the cleanest freshest carpet possible. ...
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