Green Spa Lawn Care

New sod 3 years ago. hardly anything left now .. .always excuses with them. My story mirrors exactly what others say on this site and more.
I see they are now closed permanently. What a shocker. Good riddance

I have had their Premium programme for a few years and stuck with them since the results were decent (but not great) for the price...

This year, when their team came out to apply the treatments they did not bother to notice that my grass was dying in large patches and the lawn turning brown. When I brought it to their attention, they said it was due to chinch bugs, applied a spray to kill the bugs and promised an overseeding treatment.

When I emailed them more recently to confirm the overseeding appointment, they replied saying they had no seeds, since Covid had stopped delivery from the US, and would consider doing the overseeding next year. I asked if that would require me to buy their 2021 programme but they did not reply. I have since reached out to them a further couple of times via email (no one picked up when I called nor did anyone return my call) but no response!

I am currently shopping around for another lawn care provider.

This company promised free additional visits if there were any issues with the lawn, however after applying weed control before a massive rainstorm and weeds not wilting as a result, they did not redo the application. Lawn now has excessive amount of weeds.
The lawn got badly damaged by grubs despite the grub treatment that was part of the program. I asked for the guaranteed redo but was told it doesn’t apply to grub treatment and they don’t have any spare chemicals to do it anyway. No other remedy to help with the terrible looking lawn was offered, so I resodded, reseeded and even removed the worst parts of the lawn myself.
I got HomeTurf for the additional grub treatment to prevent further damage to the lawn.

Don’t let their prices seduce you into hiring them. They don’t care about your lawn. You will never hear a “yes” or “we will do that for you” from them after hiring.
I bought their premium service and I re-applied almost everything by myself. In May when it is the most important time for weed control, they were too busy to apply weed control for me, so I bought a liquid weed killer and applied it two times before they came. Later in August when it was the grub control golden time, they didn’t apply it properly and the yellow areas kept growing. When I asked them that based on the guarantee to come and re-apply , I received this ridiculous response:

“We do not provide free re-treats for our grub control. If you like another visit it will be 34.99+taxes . Guarantee only applies to any other product. We switched to this new grub control which is significantly more expensive than the old stuff.”

Anyways, Note that they don’t care about their customers and they are extremely irresponsible people. Stay away from them.

I have been with this company for the last 2 seasons. I paid for the premium program with the additional grub control. The program supposedly includes a PH soil analysis along with overseesing, aeration, weed control etc. See picture attached for their premium program. The company just spray fiesta chemical for weed control after the weeds emerge. The company doesn't use any pre-emergence weed control such as corn gluten. I have never seen any PH soil analysis from the company.

My front lawn now looks dead from their two years of their services. See picture. And my backyard is full of weeds including Canada Thistle. This company doesn't care about customer complaints.

Bottom line, the company over promises and under delivers.

Paid the premium program in 2019. Weed control simply didn't work. Emailed them about the problematic area. The only answer was it's not uncommon to have weeds (exact wording) with no follow-up actions.

They forced me to pay for a non-agreed service in 2020. Otherwise, I'll (exact wording) "be inconvenienced with numerous calls, credit rating might be impacted, and dealing with the court system can be time consuming and costly."

Weeding was never my favorite job. It was especially difficult when my retired neighbors have a golf course like manicured lawn. I have hired Green Spa for over 5 years now. Although my lawn is not perfect, but weeds are fewer and if they do grow, their sizes are way smaller than pre-Green Spa days. I also need to commend on Green Spa's service. I have 1 neighbor with a perfect lawn and another side who likes naturalization. I asked Green Spa if they can extend to spray 3 more feet over to the naturalist side. NO PROBLEM was Green Spa's response. Green Spa listens to my concerns and take customer service seriously. I will keep using Green Spa for years to come.

I was looking to change my lawn care provider whom I had used for a number of years, as their service had deteriorated over the years. I browsed Homestars as I normally do with projects of this nature, and found Green Spa Lawn Care who had quite impressive reviews. I decided to try them and I found their service to be exactly as describe in their reviews. I have since renewed my lawn care services with them.

I used them for the firs time this year. They showed up on time and did exactly what they said they were going to do. My lawn looks as good as ever. Will for sure be using them again this year.

I have been used Green Spa back to 2013. I saw difference of my lawn when I postponed the service for one year. Then restart to use it again. Weeds are significant less than my neighbor's, even through weeds is not zero. Good customer service. Whenever I had concern, Green law sent a specialist to check and left note with their findings.