Vinyl siding, soffits, fascias & downspouts
Our house needed vinyl siding, soffits and fascias installed along with replacement of downspouts. I researched companies on HomeStars and met with several estimators. ~ In the end I chose Elle & Co. because they are a family owned business and Elma was very understanding and helpful when I contacted her. Mido provided the estimate a few days later and was punctual, very friendly, professional, honest, and gave us excellent advice. I explained the renovation nightmares we went through and he knew I was under a lot of stress since this was the 4th project we took on in 4 months. I just wanted it done right. Mido told us he would be doing the installation and even though he was extremely busy with other projects, he would fit us in. ~ Mido and Mitch did a fantastic job; they took their time and worked with great attention to detail. They were very respectful of our home, knowing the problems we had before. ~ Elma followed up with me the day after the installation, and I told her my only concern was the team that would be installing the downspouts and eavestroughs. Since we live in a townhouse, I didn’t want the location of the new downspouts to look ugly. She told me not to worry and it would look perfect. ~ Mido returned a few days later to finish some small areas and he told me he spoke to Elma, and to alleviate any concerns I had, he would come back on the same day the team was scheduled so he could be onsite, and he would finish his work at the same time. I can’t tell you how relieved I was! ~ The project is now completed and our house looks amazing! There are a lot of houses in our neighbourhood that showed poor workmanship so we’re happy that we chose Elle & Co. The attention to detail was second to none and this is a company that does not cut corners! ~ I also want to point out that the eavestrough above our garage door was overlapped by our neighbours when they had their siding done. In order to install it properly, Mido even talked to our neighbour and told him he would be replacing their eavestrough (with the same matching color). Mido explained there were gaps between the 2 eavestroughs and he didn’t want our neighbour to complain about the 2 tiny holes that were left when ours was removed. He also mentioned it would look seamless. We did notice that particular area produced a lot of icicles and dripping water so it was great to get it done properly. Mido really went out of his way to ensure we were happy and he takes great pride in his work! ~ Even little things like our house number, which was black. Mitch pointed out that the screws were silver and while minor, it really didn’t look good. We were going to spray paint or buy new house numbers but Mitch offered to paint it for us. He even spray painted the screws to match. Also, while working on the front of our house, I asked Mido if he knew of a contractor that could repair 2 areas where the bricks were crumbling. He whipped out his phone, took some pictures and called his contact. Unbelievable! ~ We are extremely happy and satisfied with the work done by Mido and Mitch. They treated us like family members and we had absolutely nothing to worry about. Their quote was reasonable and I never felt like they were adding anything that wasn’t necessary. All calls and emails were always promptly returned. I strongly recommend Elle & Co. without any hesitation! Thank you so much Mido, Elma and Mitch!!
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Nothing! Keep up the good work :)
- Any advice to offer fellow homeowners facing a similar project?
- Research and ask questions! Decide on vertical or horizontal siding. I'm confident in the end, you'll choose Elle & Co.