Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
Write a Review
Write a Review

Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

Sort by

Daniel Hind from Toronto
Daniel Hind from Toronto
1 review Etobicoke, ON
10/10

Emmergency Drain Repair

I had a water comming back up the floor drain, as i turned out i had a broken drain pipe and the blokage, as a result water started coming back up. I called Doctor Rooter, and in less than an hour i had someone already explaining me what happened and what should be done. Estimation was free of charge as well as the inspection. In less than 3 days the problem was solved also my level of displeasure about the problem occured was minimized as fast as possible. Very professional guys who realy know what they doing! Next time i have plumbing trouble i know who to go to!

Approximate cost of services:
$7,500.00
Was this review helpful?
Company Response

Hi Daniel, thank you for leaving a review for us. All our estimates are free, as well as the inspections. Such works as damaged drain lines are messy and very stressful for homeowners, but it needs to be done and in short terms. Thank you for choosing Doctor Rooter, and we always ready to help you with any plumbing, drain or waterproofing problem!

Lesia Burlak from Mississauga
Lesia Burlak from Mississauga
1 review Etobicoke, ON
10/10

Inside and outside drain replacement

I was recently recommended to Doctor Rooter for some major work that needed to be done in my mom's basement. We recognized that the job was big, but were soon put at ease when Konstantine and Oleg explained what the issues were, what needed to be done and how they were going to do it. They were very knowledgeable and professional and started the job immediately. Konstantine and the team replaced both inside and outside drain in 3 days. Everything was left neat and tidy and we could not be happier with the finished product. I would hightly recommend Doctor Rooter and their team. Big thanks to the guys working on my mom's basement!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hi Lesia, we are very pleased to hear from you back! Hope all is well with you and your family. We strive to do our best for our customers, that not even smallest detail would be considered. We understand that drain, waterproofing jobs usually put people in stress, and for us it is a daily grind. That is why we want to explain and show how simple and quick it could be solved. Thank you for choosing Doctor Rooter!

Gabriella from Mississauga
Gabriella from Mississauga
2 reviews Mississauga, ON
10/10

Foundation Waterproofing

I was really grateful to have the professional service that Dr. Rooter provided. Specifically Konstantin was friendly, knowledgable and I felt he took care of the details of this project as if it was his own home. I would use this service again and I would strongly recommend to family and friends as well.

Approximate cost of services:
$26,000.00
Was this review helpful?
Company Response

Hi Gabriella, thanks a lot for your kind words. For sure we will pass along your regards to Konstantin. Waterproofing is not an easy job and it requires knowledge and expertise to do it right. Plus great customer service- that what makes every and each experience beautiful! Thank you for choosing Doctor Rooter.

Barbara from Mississauga
Barbara from Mississauga
1 review Mississauga, ON
10/10

Concrete Driveway

My friends recommend us Doctor Rooter to replace our old driveway. We liked the price they gave us. Sergey with a crew were well organized. They started early in the morning and stayed till the job was done. It took for them less than a week to complete a project. Now we have a new good looking driveway and we are looking forward to waterproof a basement with Doctor Rooter this summer as well.We dont have any hesitation to recommend this company. Good job

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hi Barbara, thank you for taking time and writing a review for us. At Doctor Rooter we strive to compromise price, quality and time in most agreeable conditions for both sides. We would pass along your words to Sergey and his guys, they did a great job! Thank you for choosing Doctor Rooter.

Daniel Drab from Mississauga
Daniel Drab from Mississauga
1 review Mississauga, ON
10/10

Complete Home Waterproofing

After last summer's flood we realized that the house wasn't as up to date as we thought. I hired Doctor Rooter to do a complete water proofing and they did an excellent job. Their staff was polite and the work was phenomenal. I would highly recommend them.

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

Hi Daniel! Thank you for the review, we really appreciate it. Our team knows how to do waterproofing job inside out, we guarantee that you will forget about wet basement problems. Thanks for choosing Doctor Rooter!

Dan Walsh from Mississauga
Dan Walsh from Mississauga
1 review Mississauga, ON
10/10

Service

Bill Pollock was our service gentleman. He was professional, courteous and patient with my questions. When I need another job done by Doctor Rooter, I will be asking for Bill

Approximate cost of services:
$80.00
Was this review helpful?
Company Response

Hi Dan, we definitely pass along your words to Bill! He is great, he knows what he is doing and we appreciate it a lot. Thank you for choosing Doctor Rooter.

Margarita from Toronto
Margarita from Toronto
2 reviews Toronto, ON
10/10

Emergency Service

I called doctor rooter for emergency service late in the evening. I tried to find out myself where the

leak was coming from, but everything seemed okay. They send their technician within 1 hour, after

the inspection, he diagnosed that copper pipe that goes between levels got rusted and leaking . It took

2hours for them to fix it all, cut the hole in the ceiling and replace that rotten piece, also cleaning up.

I liked the way they work, very competent and hardworking guys. I will call doctor rooter in case of

anything.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Hi Margarita, thank you, we really appreciate you take time to write review for us! From our experience emergency services are very stressful for customers, unexpected household problems are costly and it happens "right on time!" But there is nothing to worry about, we are know what we are doing. Thank you for choosing Doctor Rooter!

Pat from Toronto
Pat from Toronto
3 reviews Toronto, ON
10/10

Sump pump backup

Oleg and Bill were very professional, friendly and helpful. They installed a backup sump pump in our new home correcting some poor work from the previous contractor. They also went to great pains to clean up afterwards....always a good sign.
Highly recommended

Approximate cost of services:
$400.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Pat, we always glad to hear back from our customers! Thank you for leaving a review for us. We do not mind to go the extra mile, considering it's a part of success, and happy to know that you appreciate it. Thanks for choosing Doctor Rooter!

Sergio from Toronto
Sergio from Toronto
2 reviews Etobicoke, ON
10/10

Backwater valve installation

We choose Doctor Rooter in part of recommendation and after reviewing them online. They installed a

backwater valve for us, the cost was almost covered by the City, we basically paid only for the labor. The

work was completed as promised, we already passed the inspection, and they also helped us with the

paper work for the rebate from the City. It is a great company to deal with!

Approximate cost of services:
$2,200.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Sergio, we are so glad to hear from you back. The program from the City is great! We recommend to all our customers to protect their houses and get the rebates with Basement Flooding Protection Subsidy Program. Our licensed plumbers are eligible to do installation, and also we supply all materials and fill out application forms for you. Sergio,thank you for choosing Doctor Rooter!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.